Assistant Chief Concierge, Marriott Bonvoy

Marriott Bonvoy

Location:
Malaysia, Desaru

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Entry-level management position responsible for successful daily Front Office operations, including oversight of Bell/Door Staff, Switchboard, and Guest Services/Front Desk, with a focus on guest and employee satisfaction, financial responsibilities, and training.

Job Responsibility:

Lead and assist with successful daily shift requirements
oversee operations in Front Office areas
ensure guest and employee satisfaction
complete financial and administrative responsibilities
support day-to-day operations
guide daily Front Desk shift operations
manage guest complaints and disputes
ensure operational standards and customer satisfaction
train staff on adherence to policies and procedures
empower employees to provide excellent service

Requirements:

High school diploma or GED
2 years of experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Nice to have:

Interpersonal and communication skills
honesty/integrity
leadership by example

What we offer:

Employee recognition program
training and development opportunities
equal opportunity employer
fostering employee well-being

Additional Information:

Job Posted:
November 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Chief Concierge