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Assistant Catering Sales Manager

Malaysia, Johor Bahru · Job Posted May 27, 2026
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Job Description

Assists the property’s Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.

Job Responsibility

  • Assists the property’s Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts
  • Contributes to achieving revenue goals and the financial performance of the department
  • Assists in implementing the brand’s service strategy and applicable brand initiatives in all aspects of the sales process
  • Supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases
  • Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service
  • Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events

Requirements

  • High school diploma or GED
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • no work experience required

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