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Assistant Catering & Restaurant Manager

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Legends Global

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Location:
United States , Grand Rapids

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Maintain communication with the Client, Food & Beverage Managers, and Kitchen Managers
  • Able to read and interpret BEO’s position oversees and is accountable for catering & restaurant inventory needs, and proper rotation of product and production procedures
  • When applicable will be required to be creative in designing and creating décor and display for merchandising of product
  • Accountable for customer service and resolving customer complaints to the satisfaction of the guest
  • analyzes and resolves all guests and associate problems with the assistance and approval of supervisor
  • Understands and can describe menu offerings, packaging, and pricing to the team and guests
  • Ensure a successful client event by routine and thorough checking of food standards, room set up and on-time service with the result of client satisfaction
  • Assist with monitoring and managing all catering staff to assure that all are following
  • Assist with resolving any client concerns that arise before and during the event
  • Assist with creating and managing staffing assignments for banquets and catered events
  • Assist with training all staff to achieve Van Andel Arena Restaurant & Catering standards
  • Assist team with preparing and distributing banquet event orders to all departments as required
  • Assist with processing all banquet event orders, monitoring changes, client requests and special needs
  • Assist with the monitoring of all catering events from start to finish
  • Assist with event reports
  • Assist with check-ins for events
  • Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws
  • Responsibilities include interviewing, hiring, and training employees
  • planning, assigning, and directing work
  • appraising performance
  • rewarding and disciplining employees
  • addressing complaints and resolving problems.

Requirements:

  • High school diploma or equivalent
  • Food and beverage service experience required
  • Must be able to pass Background and References checks
  • Excellent customer service, communication, planning, organizational and inter-personal skills, and ability to multi-task
  • Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
What we offer:
  • medical
  • dental
  • vision
  • life and disability insurance
  • paid vacation
  • 401k plan

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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