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Are you ready to provide an ‘out of this world’ catering offering at the iconic Jodrell Bank Centre for Engagement? Jodrell Bank Centre for Engagement (JBCE) is a vibrant hub for scientific discovery, education, and inspiration. You'll be part of a passionate team dedicated to igniting curiosity and wonder, and you will play a starring role in that mission, directly fuelling an unforgettable experience. We are looking to appoint a hospitality professional to support the Catering & Hospitality Manager in the day-to-day running of the Planet and First Light Cafés, together with Event and Conferencing Hospitality, ensuring efficient administration, professional execution, and high-quality food and beverage presentation and delivery, all while adhering to health, safety and hygiene regulations. The role will assist in delivering excellent customer service, enhancing the visitor experience, and maximising sales across the centre’s cafes and event operation. The Assistant Manager will support the coordination and supervision of front-of-house café & event staff, helping to foster a motivated, welcoming, and professional team culture. The postholder will assist with daily operational procedures, rota planning, and act as a key point of contact for team queries. They will also deputise for the Catering & Hospitality Manager in their absence.
Job Responsibility
Support a strong food and beverage offer: Help deliver a high-quality café and event service in a welcoming setting
support an effective team: Support and motivate staff to deliver excellent customer care and service standards
operational excellence: Promote best practice, health and safety compliance, staff development, and effective stock and financial processes
collaborative delivery: Work with colleagues to ensure smooth event hospitality and effective promotion of services
strategic support: Help monitor performance, costs and sales targets, and contribute to business planning
Requirements
Experience of running catering and event operations within a cultural venue/institution is preferred but not essential
a natural positive attitude towards a busy/pressurised environment
ability to work flexibly across the week to the requirements of the business
What we offer
Fantastic market leading Pension scheme
excellent employee health and wellbeing services including an Employee Assistance Programme
exceptional starting annual leave entitlement, plus bank holidays
additional paid closure over the Christmas period
local and national discounts at a range of major retailers