Assistant Care Manager

• Assist the Registered Care Manager with the day-to-day management and coordination of the branch
• Maintain accurate records, produce reports, and investigate complaints from service users and employees
• Maintain and grow the team by actively recruiting new care staff, guiding them through the recruitment process, and producing weekly staffing rotas
• Actively seek new business opportunities and support the commercial growth of the branch
• Stay informed about up-to-date operational issues and methods
• Ensure compliance with health and safety, emergency regulations, and operational policies
• Undertake out-of-office duties as necessary, including providing emergency hands-on care, undertaking on-call duties, attending social events when required, and offering emergency telephone assistance to care staff
• Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public at large

• Experience in a managerial or supervisory capacity in the domiciliary care sector
• NVQ/QCF Level 3 in Health and Social Care
• Proven ability to effectively lead, delegate, and mentor staff
• Excellent communication skills and a compassionate, empathetic nature
• High level of organisational skills with the ability to produce staffing rotas and manage multiple responsibilities
• Ability to work flexibly, including extended hours where necessary, and provide hands-on care during staff shortages
• A valid driving license and access to a vehicle
• Hold or willing to obtain work related car insurance

Level 5 in Health and Social Care is desirable or working towards

• £125 Welcome Bonus
• Refer a Friend Scheme
• Quarterly and Annual Carer Awards
• Blue Light Card
• Employee Assistance Programme
• Mileage Allowance
• Uniform and Infection Control Equipment
• Dedicated People and Wellbeing Team
• Comprehensive Training
• Growth Opportunities
• Supportive Environment
• Weekly or Fortnightly Pay and Pension
• Toll/Bridge/Tunnel Costs Covered