Assistant Call Center Manager Job at Marriott Bonvoy (Doha)

Assistant Sales Manager/ Sales Manager (Sales Center)

The position is accountable for proactively soliciting and handling sales opport...

Location

India , Bengaluru

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
3 years experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in the sales and marketing or related professional area

Job Responsibility

Building Successful Relationships that Generate Sales Opportunities
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
Builds and strengthens relationships with existing and new customers to enable future bookings
Develops relationships within community to strengthen and expand customer base for sales opportunities
Manages and develops relationships with key internal and external stakeholders
Provides accurate, complete and effective turnover to Event Management
Participates in sales calls with members of sales team to acquire new business and/or close on business
Executes and supports the operational aspects of business booked
Identifies new business to achieve personal and location revenue goals
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them

Fulltime

Assistant Manager, Operations

Location

United States , Oklahoma City

Salary:

16.00 - 20.00 USD / Hour

ACE Hardware

Expiration Date

Until further notice

Requirements

High School or GED equivalent
Previous retail management experience preferred
Hardware experience preferred
Standing, walking, lifting (up to 25lbs) and climbing

Job Responsibility

Provide positive representation of Westlake Ace Hardware
Proactively assist customers in solving problems
Greet customers entering and throughout the store
Thank customers when finished and when they are leaving the store
Provide a friendly, outgoing demeanor
work well with customers as well as associates
Ensure all calls and pages are answered promptly, courteously and effectively
Handle customer complaints
work to resolve problems with the customer and have Westlake's best interest taken into consideration
Possess excellent product knowledge and knowledge of store layout and location of products

Fulltime

Patient Access Services Representative - TMCOne - Call Center

SUMMARY: Assists medical care givers with patient management, tracking and monit...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED), completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
Preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
Some positions may require certification as a Medical Assistant (CMA)
Knowledge of office management practices, including billing and scheduling within healthcare
Knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
Knowledge of patient care protocols and practices
Knowledge of general patient care practice, methods and regulations
Skill in evaluating patient's needs or following up with a care-giver and then providing follow up support to patients
Skill in scheduling appointments and referrals
Ability to read or listen and comprehend simple instructions, short correspondence, and memos

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
Answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
Perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
ensures that cash handling follows corporate policies
Ensures completion of financial documentation in accordance with TMCH's credit and collection policies
Explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
Performs medical necessity screening and ensures compliance with system requirements

Fulltime

Call Center Specialist

We are looking for a Call Center Specialist to support customer inquiries and de...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a call center or customer support environment, particularly with inbound call handling
Strong verbal communication skills and the ability to manage customer concerns professionally
Experience working with CRM systems and customer service software, including Salesforce or similar platforms
Proficiency with Microsoft Excel, including basic data entry and formula use
Solid administrative and basic office skills with strong attention to detail in documentation
Ability to manage complaints, prioritize tasks, and escalate issues appropriately
Familiarity with service delivery support, quotations, or account-related customer assistance is preferred

Job Responsibility

Respond to incoming customer calls with accuracy and a strong service mindset
Record detailed notes from each customer interaction and keep system information current using tools such as Excel, CRM platforms, and Salesforce
Follow established call handling procedures and communication guidelines to provide a consistent customer experience
Identify issues that require additional support and route them to supervisors or the appropriate specialized team in a timely manner
Assist customers with service-related questions, complaints, and general account support while working toward efficient resolution
Prepare and review customer information, quotations, or service details as needed to support clear and accurate communication
Use internal applications and customer service software effectively to track activity, manage follow-up, and support daily operations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Call Center Specialist

We are looking for a Call Center Specialist to join a team in Hudson, Wisconsin ...

Location

United States , Hudson

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in customer service, call center support, or administrative coordination roles
Ability to handle dissatisfied customers professionally and apply sound judgment in resolving issues
Strong verbal and written communication skills with the ability to interact effectively across teams
Intermediate computer proficiency, including experience with Microsoft Excel and digital document management
Familiarity with CRM systems, electronic forms, and office tools such as Adobe and DocuSign
Strong organizational skills with the ability to manage multiple tasks, schedules, and priorities accurately
Demonstrated problem-solving ability and attention to detail in a fast-paced environment

Job Responsibility

Respond to inbound calls from internal and external contacts, delivering courteous and attentive support during each interaction. 40-50 calls per day
Address customer concerns calmly and work toward practical resolutions when situations become tense or escalated
Perform day-to-day administrative tasks such as document handling, scanning, fax coordination, mailing, and accurate data entry
Review and complete forms and related records in designated systems while maintaining organized digital documentation
Assist with accounts receivable support by checking service authorizations for accuracy and following up to correct discrepancies
Coordinate scheduling and calendar-related activities to help maintain smooth operational workflow
Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to manage records and support team processes
Follow established policies, procedures, and applicable compliance standards in all customer service and administrative activities

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Legal Project Supervisor (Call Center)

This role will serve as a Project Supervisor (Call Center) assigned to the Radia...

Location

United States , Washington, District of Columbia

Salary:

65000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

At least two years of progressively more responsible experience on major litigation support projects, including at least one year of supervisory experience, including proven capabilities and communication skills to successfully interact with clients and attorneys
Requires in-depth knowledge of litigation support, excellent written and oral communication skills
Must be able to anticipate litigation support and claims processing needs, and develop and execute detailed plans for addressing those needs
Experience in claim management or processing environments, particularly having worked with a claim management system
Familiarity with the review of claims documents, both electronically and in hard-copy – to include assessing document information against decision-tree guidance and applying categorization standards
Experience with claim review lifecycles and the ability to triage claims based on established guidelines
Highly skilled in coordinating across teams and with other Managers, Supervisors, team members, and clients
Demonstrated ability to oversee and coordinate numerous complex and time-critical claim support activities simultaneously, including technical/data processing support activities
Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including office automation networks, PC-based databases and other applications, and internet and server-based databases and other applications
Undergraduate degree required

Job Responsibility

Act as primary supervisor for assigned staff members, to include oversight of timekeeping, narratives, corrective action, and other staff management concerns
Oversee and direct all aspects of Amentum staff assigned to the RECA Call Center, to include supervision of Call Center activities, training new team members, and updating training materials as guidance changes
Assist claimants with substantive questions as they relate to the filing of claims, timing of submissions, and troubleshooting issues with submission
Assist claimants and Call Center staff with resolving discrepancies, missing information, and explanations of policies and procedures
Perform troubleshooting for the platforms on which calls are received and databases used in reviewing claims and potential claims
Reports directly to leadership on issues identified in Call Center activities and calls escalated for unique circumstances
Interfaces with Federal attorney team members to identify daily team priorities and communicate expectations of priorities to team members
Reports to the Project Manager on the performance of Call Center staff and recommendations for process improvement in associated workflows
Tracks, compiles, and reports on Call Center activity performance metrics, and assesses Call Center staff performance against measurable standards and goals
Determine individual team member capacity and reassign members to high priority tasks, while maintaining coverage of other team tasks

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Call Center Specialist

We are seeking a reliable and detail‑oriented Call Center Specialist to join a h...

Location

United States , Oklahoma City

Salary:

16.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Strong verbal and written communication skills
Ability to manage multiple tasks while on the phone and working in computer systems
Proficient in Microsoft Outlook, Excel, and Word
Comfortable working in a fast-paced, call-center environment
Flexible and adaptable to change

Job Responsibility

Contact newly onboarded employees within 48 hours and follow up through completion of required paperwork
Confirm acceptance of terms, availability, and readiness to work
Schedule and track completion of virtual and in-person training sessions
Answer inbound calls and assist with scheduling issues, questions, or concerns
Maintain detailed and accurate documentation in internal systems
Conduct regular check-ins with field staff (minimum every 30 days)
Assist with assignment coverage, unfilled roles, and scheduling changes
Review dashboards, reports, and compliance items as assigned
Coach and counsel employees as needed and escalate issues when appropriate
Perform additional duties to support business and operational needs

What we offer

Clear path to permanent employment
Stable, consistent schedule
Hands-on training and team support
medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Call Center Representative - Bilingual

Bilingual Customer Service Representative - Remote Seeking Fluency in English +...

Location

United States

Salary:

17.00 - 18.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Minimum 1-2 years of call center experience required
Prior customer service experience required
High-volume phone support experience strongly preferred
Experience working directly with the public required
Healthcare, Medicaid, managed care, or human services experience strongly preferred
High School Diploma or GED required
Strong verbal and written communication skills
Excellent attendance and reliability
Strong customer service and problem-solving abilities
Ability to multitask in a fast-paced environment

Job Responsibility

Handle high-volume inbound customer service calls related to Medicaid enrollment services
Answering questions regarding healthcare plans and managed care options
Assist individuals with enrollment and disenrollment processes
Help customers select appropriate healthcare plans based on their needs
Provide accurate program information and education regarding benefits and services
Process and review enrollment forms for completeness and accuracy
Mail requested forms and information to clients
Escalate concerns and service issues to leadership when needed
Maintain accurate documentation of all customer interactions
Support quality service standards and daily performance goals

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

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Assistant Call Center Manager

Job Description

Job Responsibility

Requirements

What we offer

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