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Assistant Business Operations Manager

Malaysia, Kuala Lumpur · Job Posted February 14, 2026
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Job Description

We seek a dynamic and results-oriented business excellence individual to lead our initiatives in operational efficiency and data analysis. The ideal candidate will have a strong background in detail – oriented to join our team. This person will be responsible for transforming data into actionable insights that drive business decisions, improve efficiency and support strategy initiatives. You will work collaboratively across departments to identify opportunities, implement solutions, and drive continuous improvement.

Job Responsibility

  • Monthly Tracking & Reporting Prepare and track monthly reports and activity dashboards, highlighting key call outs and actionable insights to improve performance metrics such as strike rate and conversion
  • Performance Analysis & Improvement Analyze sales, channel, and operational data to identify trends, gaps, and opportunities. Recommend actions to improve efficiency, productivity, and business outcomes
  • Channel Target Setting Support commercial teams in setting realistic and data driven channel targets, ensuring alignment with overall business objectives
  • Sales & Operations Planning (S&OP) Support Actively participate in the S&OP process, providing analytical input to guide decision making, balance supply and demand, and drive business growth
  • Continuous Improvement Collaborate with cross functional teams to streamline reporting processes, automate repetitive tasks, and enhance analytical capabilities
  • Demonstrates strong attention to detail and a high level of sensitivity to data accuracy

Requirements

  • Bachelor's degree in business administration, Engineering, Operations management or a related field
  • 3+ years of experience in business excellence, operations management, or a related field
  • Proven experience in process improvement methodologies (e.g., Lean, Six Sigma) is an advantage
  • Strong understanding of automation technologies and digital transformation strategies
  • Proficient in data analysis tools (e.g., Excel, Power BI, etc.) and statistical analysis with the ability to interpret data and propose / generate actionable insights
  • Demonstrated ability to work independently and as part of a team in a fast-paced environment
  • Excellent project management skills with a track record successful project delivery
  • Strong team spirit, proactive approach to issues and opportunities
  • Good communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong leadership skills with the ability to influence and motivate teams
  • High level of adaptability and willingness to embrace change

Nice to have

Proven experience in process improvement methodologies (e.g., Lean, Six Sigma) is an advantage

What we offer

  • Inclusive, collaborative, and flexible working environment
  • Tools to shape your own future

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