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Assistant Branch Manager

United Kingdom, Dyffryn Ardudwy Employment contract · Job Posted July 03, 2026
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Job Description

We're now looking for an Assistant Branch Manager to join the team at our Dyffryn Ardudwy branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.

Job Responsibility

  • Supporting the Branch Manager in the day-to-day running of the branch
  • Acting as the main point of contact and leading the branch when the Branch Manager is away
  • Leading by example to deliver high standards of customer service
  • Making sure branch procedures, systems, and ways of working are followed
  • Being a visible role model for health, safety, and compliance
  • Supporting, coaching, and motivating colleagues
  • Helping build strong customer relationships and resolving issues professionally
  • Taking practical action to support branch performance, efficiency, and profitability

Requirements

  • Experience in a customer-facing, operational, or sales environment
  • Confidence to support and lead a team on a day-to-day basis
  • A hands-on approach and a strong focus on standards and safety
  • Good communication skills and the ability to stay calm under pressure
  • A willingness to support others and take responsibility when needed

Nice to have

Previous experience in a builders merchant or a supervisory role

What we offer

  • Strong annual leave allowance alongside bank holidays
  • Company bonus scheme based on performance
  • Contributory pension and life assurance
  • Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
  • Colleague discount across our group brands
  • Attraction and travel discounts
  • Training and development programmes to support your growth
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