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NAPA Auto Parts Logo NAPA Auto Parts · Sales

Assistant Branch Manager

United Kingdom, Norwich · Job Posted May 03, 2026
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Job Description

We are currently looking for an Assistant Branch Manager to join our busy team. As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers. The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.

Job Responsibility

  • Support the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all customers
  • Achieve branch sales, margin and targets
  • Ensure a first-class service to all customers
  • Drive the branch team focusing on great customer service and communication
  • Drive the branch team to achieve sales and Promotional targets
  • Manage and control branch and running costs
  • Manage stock control, including stock taking and adjustments
  • Manage cash handling and control of specific customer accounts
  • Support the organisation's senior management in implementing and maintaining policies and procedures
  • Communicate key aims and objectives to the team
  • Responsibility for the daily running of all aspects of the branch
  • Responsibility for maintaining health and safety within the depot

Requirements

  • Ability to manage and motivate a team to achieve objectives
  • Ability to communicate at all levels
  • Experience in building and maintaining customer relationships
  • Experience with using online and windows based cataloguing systems
  • Ability to lead from the front and create a team environment
  • Ability to work in a fast-paced environment
  • Sales focused with a can-do attitude
  • Ability to multitask and distinguish between 'urgent and important' tasks
  • Knowledge of the local areas and customer base would be desired (but not essential)

Nice to have

Knowledge of local areas and customer base

What we offer

  • Opportunity to join a global brand and market leader
  • Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat
  • Opportunities for career progression and bespoke training
  • Free pension advice from standard pension provider
  • Free access to Health, Wellbeing and Financial tools
  • Potential to earn a performance based bonus, paid monthly
  • Discount on car parts
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