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This is the number two job in the branch — and the natural step towards running one of your own. You'll be the Branch Manager's right hand: on the counter, on the floor, and stepping up to run the place when they're out. If you've got ambition and you graft, we'll grow you.
Job Responsibility
Drive the counter — serve the trade, quote fast, close the sale and hit the targets
Step up — run the branch confidently whenever the manager's away, holding the team and the standards together
Support the team — help train, motivate and get the best out of the counter, yard and drivers
Keep stock honest — availability, accuracy and a tidy, well-merchandised branch
Grow the trade — build relationships, spot the upsell, and bring lapsed customers back
Stay safe and sharp — H&S and housekeeping done right, every day
Requirements
Counter, sales or supervisory experience — plumbing/heating/merchant background is a big plus
The appetite to manage — you want the next step and you'll earn it
A natural way with customers and a cool head when it's busy
Reliability and graft — you lead by example, not by clipboard
Would require Keyholder/ able to open and close branch, potential for early start/early finish
What we offer
Competitive salary that reflects what you bring to the counter
Generous staff discount across every IBMG brand — kit out your own jobs for less
Company pension and a proper holiday allowance that grows with service
Real progression — most of our managers started on the trade counter or in the yard
Employee Assistance Programme — confidential support whenever you need it
A tight-knit branch team that has your back and a laugh while they're at it
A clear path to Branch Manager — this is where future leaders are made