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Robert Half Logo Robert Half · Banking

Assistant Branch Manager

United States, Aston Employment contract · Job Posted May 29, 2026
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Job Description

We have partnered with a financial service provider on their search for a flexible, Assistant Branch Manager with strong leadership qualities. In this role, you will support daily branch operations, deliver exceptional member service and help lead a high-performing team environment. The ideal Assistant Branch Manager will bring a combination of banking, financial services, or retail leadership experience along with strong communication, problem-solving, and customer relationship skills.

Job Responsibility

  • Support the Branch Manager in overseeing day-to-day branch operations and ensuring excellent member service
  • Supervise, coach, and develop branch employees to achieve operational and service goals
  • Assist with employee scheduling, training, performance management, and workflow coordination
  • Handle escalated member concerns and resolve issues professionally and efficiently
  • Promote financial services products and services while identifying opportunities to deepen member relationships
  • Ensure compliance with internal policies, procedures, and banking regulations
  • Assist with cash management, audits, reporting, and branch balancing activities
  • Help maintain a positive, team-oriented branch culture focused on service excellence
  • Serve as acting Branch Manager in their absence

Requirements

  • 3+ years of previous experience within banking, financial services, or retail banking
  • Prior supervisory or team leadership experience required
  • Strong customer service, communication, and interpersonal skills
  • Proficient with banking systems and Microsoft Office

Nice to have

Bachelors degree in Business Administration or Marketing

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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  • Manage cash handling and control of specific customer accounts
  • Support the organisation’s senior management in implementing and maintaining policies and procedures
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