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This Assistant Branch Manager role supports the day-to-day performance of the Coates Murrin Murrin branch. Working onsite on an 8/6 FIFO roster from Perth, you'll partner with the Branch Manager to drive safe operations, strong customer service and commercial results.
Job Responsibility:
Support the daily operation of the Murrin Murrin branch on an 8/6 FIFO roster
Deliver and role-model exceptional customer service on site
Drive branch performance across revenue, hire rates, fleet utilisation and customer loyalty
Support safe and efficient branch operations, reinforcing a strong Zero Harm culture
Deliver best-fit customer solutions including quotes, purchase orders and hire agreements
Maximise fleet availability, asset management and equipment quality
Support branch KPIs, reporting and performance monitoring
Coach, support and develop team members
Step into the Branch Manager role when required
Requirements:
Experience in sales, operations or branch management within equipment hire, mining or related industries
Demonstrated people leadership capability and a strong team mindset
A genuine commitment to customer service excellence and safety
Understanding of performance metrics and experience supporting targets and results
Confidence working with contractors, suppliers and internal teams
Strong communication, organisation and computer skills (CRM systems and Microsoft Office)
Ability to work FIFO on an 8/6 roster at a remote site
What we offer:
Development and career progression pathways
Access to our employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation