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As the Assistant Branch Manager in charge of Sales at our large Weybridge branch, you’ll support the new but experienced Branch Manager in leading the team of 12 colleagues. You'll drive daily sales activity to support the team in achieving sales targets and boosting the branch profitability, while leading and motivating them to achieve their high potential. When the Branch Manager is away, you’ll take charge and help implement the branch’s sales and operational strategy. Your role is to create fantastic customer relationships with every one of the daily footfall, inspire your team by example, and ensuring the branch runs smoothly and efficiently - including their fleet of 4 vehicles and the successful Tool Hire department. This role is fast-paced and rewarding. You’ll be working in a high-energy environment with plenty of customer interaction.
Job Responsibility:
Health & Safety and Compliance: Ensure adherence to health, safety, security, and smoking policies. Complete weekly checklists and take immediate action to address safety concerns
Team Management and Development: Recruit, train, and develop a high-performing team. Lead by example, motivate the team, and drive personal growth while ensuring excellent customer service
Customer Relationship and Service: Build strong, lasting customer relationships, driving branch growth and profitability. Ensure consistently high standards of customer service
Operations and Stock Management: Manage stock takes and inventory checks to ensure 100% accuracy. Adjust stock levels to optimize profitability and operational efficiency
Market Awareness and Competitor Analysis: Stay updated on local market trends and collaborate with the External Sales Rep to stay ahead of competitors
Policies, Procedures, and Company Standards: Ensure strict adherence to company policies, safeguarding stock, property, and health & safety
Equality and Inclusion: Foster an inclusive environment that promotes equal opportunities and respect for all colleagues and customers
Requirements:
Experienced & a Great Leader: background in sales or a similar role and know how to motivate and develop teams to succeed
People-Oriented: skilled at connecting with people, building strong relationships, and negotiating deals
Organised & Analytical: highly organised and can prioritize tasks, stay on top of details, and analyze data to make informed decisions
Health & Safety Focused: understand the importance of safety and prioritize the well-being of your team and customers
Customer & Quality Focused: dedicated to providing exceptional customer service and maintaining high standards at all times
Team Player with Drive: energetic team player, eager to contribute, and focused on hitting goals
A full, valid UK driving licence is essential for this role
Nice to have:
Relevant builders merchant experience
confident and successful sales leader in a different, customer-centric industry
What we offer:
Competitive salary & benefits package, including life insurance, pension, bonus, private medical, share scheme, and more
Opportunities for career growth in a thriving business, including leadership training and development programs
Big discounts across the Travis Perkins Group family, including 20% off at Toolstation
Health & Wellbeing support, including DigiCare, Cycle to Work, and access to our Wellbeing Centre
Extra perks such as colleague discounts, family-friendly policies, and more
A supportive and inclusive workplace where you can truly be yourself