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Assistant Branch Manager

United Kingdom, Okehampton · Job Posted June 15, 2026
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Job Description

As Assistant Branch Manager, you’ll support the day-to-day running of the branch. Working closely with the Branch Manager, you’ll help lead the team, drive sales, and deliver excellent customer service. This is a hands-on role combining leadership, sales, customer service, and operations.

Job Responsibility

  • Support customers at the trade counter & over the phone
  • Help with loading and general branch duties
  • Work with the Branch Manager to improve performance
  • Supervise and motivate the team
  • Support delivery of the branch sales plan
  • Manage stock levels and replenishment
  • Ensure safe and efficient daily operations (H&S)
  • Deliver excellent customer service at all times
  • Provide cover for the Branch Manager
  • Support the branch with other duties as required

Requirements

  • Experience in a supervisory or management role
  • Customer-focused mindset
  • Strong organisation and admin skills
  • Confident communicator
  • Good sales awareness and negotiation skills
  • Ability to build strong relationships
  • Friendly, professional, team-focused approach

What we offer

  • Competitive salary
  • Pension & paid holidays
  • Bonus schemes
  • Training & career development
  • Staff discount on building materials
  • Employee Assistance Programme
  • Retail discounts (Perks Membership)
  • Supportive team environment

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