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Assistant Boutique Manager

monicavinader.com Logo

Monica Vinader

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Location:
United States , New York

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Category:
Sales

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Contract Type:
Not provided

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Salary:

60000.00 - 70000.00 USD / Year
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Job Description:

The Assistant Boutique Manager role is an exciting opportunity to help support the Boutique Manager and drive the business in a Soho, New York boutique for Monica Vinader, a sustainable jewelry brand.

Job Responsibility:

  • Support the Boutique Manager and being the ‘go-to’ person when you are the most senior Management Team member on shift
  • Driving sales and exceeding targets through exceptional customer service, building a client business and leading in offering a rapidly growing experience through permanent jewelry
  • People management and coaching to deliver the above
  • Maximizing store efficiency through operations management
  • Deliver sales budget through the implementation of an action orientated business plan
  • Monitor and drive store and team KPIs
  • Deliver a consistent and exceptional standard of customer service through your sales team
  • Be a brand ambassador, setting the standard for exceptional customer experience
  • Develop and maintain client relationships to drive repeat business
  • Network to create key relationships with corporate and local clients
  • Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training
  • Implement approved brand and product training program
  • Manage the team in accordance with company policy and procedures
  • Stay attuned with compliance & training needs
  • Support the recruitment process, interviewing candidates and compile feedback from trial shifts
  • Execute visual merchandising guidelines to a high standard
  • Ensure in store experience is in line with the guidelines and Brand standard
  • Maintain an accurate stock file
  • Ensure accurate payment processing and cash handling
  • Ensure the appropriate processing of in-store services (including engraving, and aftercare)

Requirements:

  • A demonstrated passion for customer service and driving a business
  • Commercially aware and target driven
  • Excellent communication and interpersonal skills
  • Flexible, able to adapt
  • Ability to work well under pressure in a fast paced environment
  • Ability to document your authorization to work in the United States

Nice to have:

  • You are a doer
  • You’re a team player
  • You’re humble
  • You are honest, straightforward and transparent
  • You are a good teacher/mentor (approachable and accessible)
  • You want to get your hands dirty
  • You solve problems
  • You are resilient
  • You are flexible
  • You are entrepreneurial, smart, and passionate
  • If you don't know something, you say so. Then go figure it out quickly
  • You love working in a creative environment
  • You have a sense of humor
  • You are an insatiable learner
What we offer:
  • Competitive base salary and vacation entitlement
  • Opportunity to earn quarterly bonuses
  • Private Healthcare Scheme
  • 401K
  • Generous staff discount

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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