Assistant Bell Captain Job at Four Seasons (Río Grande, Puerto Rico)

Concierge - Bell Captain

Join us as a Bell Captain to feel empowered by career growth opportunities in a ...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

A current driver's license
Relevant experience in a similar supervisory role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

Job Responsibility

Be the face of the hotel - engaging and inspiring guests through each guest interaction from arrival to departure
Securely park guest cars, deliver bags and amenities in accordance with the hotel policies
Lead your bell team in general operational tasks whilst assisting other front office associates
Be an empowering supervisor by providing motivation and support to the team
Escort guests to their rooms and explain all features & hotel offerings
Be an expert on the hotel and the surrounding area
Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences
Plan and execute team building activities for associates
Ensure all guest's wellbeing requirements and requests are anticipated and completed
Be the main point of contact for all external & internal clients for the department

What we offer

Exclusive staff discounts on food and beverage and hotel rooms for you, your family and friends
Flexible working hours & locations
Time off to pursue your passion through sabbatical leave
Paid leave during your birthday month
Internationally recognised training programs
Unlimited strategic development and exciting career opportunities
Employee Assistance Program
Employee Referral Incentives

Fulltime

Bell Captain

Assist guests with requests, provide information about the property and local am...

Location

China , Shanghai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
at least 1 year of related work experience
at least 1 year of supervisory experience

Job Responsibility

Respond to guest requests for special arrangements or services
respond to special requests from guests with unique needs and follow up to ensure satisfaction
gather, summarize, and provide information to guests about the property and the surrounding area amenities
answer, record, and process all guest calls, messages, requests, questions, or concerns
contact appropriate individual or department as necessary to resolve guest call, request, or problem
review shift logs/daily memo books and document pertinent information in logbooks
ensure outstanding requests from previous day are resolved
monitor inventory and order general office supplies
notify Loss Prevention/Security of guest reports of theft
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees

What we offer

Opportunity to belong to a global team
equal opportunity environment
celebration of unique backgrounds

Fulltime

Bell Captain

The Bell Captain oversees the Bell and Valet teams to ensure efficient and welco...

Location

United States , Wisconsin Dells

Salary:

15.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
hospitality coursework or degree preferred
Minimum 2 years of bell or guest services experience in a full-service or resort environment
prior supervisory or lead experience preferred
Excellent guest service, communication, and leadership skills
Ability to motivate and develop team members in a fast-paced environment
Knowledge of local attractions, transportation options, and resort amenities
Must possess a valid driver’s license and clean driving record
Professional appearance and demeanor required
Ability to work a flexible schedule including weekends, evenings, and holidays

Job Responsibility

Supervise the daily operations of the Bell and Valet teams to ensure exceptional guest service
Greet all arriving guests warmly, assisting with luggage, parking coordination, and transportation needs
Coordinate luggage storage, deliveries, and retrievals in an organized and timely manner
Monitor lobby activity to ensure prompt attention to all guests and efficient traffic flow
Train, schedule, and coach Bell Attendants and Valet team members to uphold resort service standards
Oversee the cleanliness and organization of the bell stand, lobby, and guest entry areas
Assist in maintaining proper staffing levels and communicate operational needs to the Front Office Manager
Handle guest inquiries, directions, and requests courteously and efficiently, ensuring follow-up and satisfaction
Communicate effectively with the Front Desk, Housekeeping, Engineering, and other departments to coordinate guest movements
Ensure team adherence to safety, uniform, and grooming standards

What we offer

Comprehensive health, dental, and vision coverage
Paid time off and holidays
401(k) with employer match
Associate recognition programs
Exclusive discounts and family perks
Free employee meal daily

Fulltime

Bell Captain

We are looking for a highly motivated individuals to join our Guest Services tea...

Location

United States , Charlottesville

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Previous experience as a hotel Bell Attendant or Supervisor is a plus
Hospitality industry experience is required
Ability to remain calm and provide direction at all times
Ability to solve problems when they arise
Ability to work in a team environment is a must
Pleasant and helpful personality
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel
A strong desire to make an impact on other people
An outgoing and engaging personality

Job Responsibility

Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests. The Bell Captain will welcome each guest to our hotel
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
You will be escorting and orienting the guest to the front desk for check-in
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel
Train and mentor the team of bell attendants to provide exceptional customer service
Assist the management team in coordination of special events that will impact the arrival and departure of guests
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests
Assist lobby attendant in keeping entrance area clean and organized
"Be the difference" with all guest and employees and do more than just “the norm"

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Bell Captain

The Four Seasons Hotel Seoul is looking for Bell Captain, who shares a passion f...

Location

Korea, Republic of , Seoul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 2-4years experience in Rooms division or as a Bell captain preferable
Excellent personal presentation and interpersonal skills
Attention to detail and the ability to multi task are required
Excellent communication skills are essential
Warm welcoming smile, a positive attitude and be knowledgeable about the local area
Excellent language skills in both the Korean & English language
College degree preferably specializing in hospitality
Must already possess valid work authorization in South Korea

Job Responsibility

Assists guest with their arrival and departure experience
makes necessary deliveries to and pick ups from guest rooms, transports guests and hotel packages, faxes, envelopes and parcels
Extends guidance and training to bell persons working closely with other departments in the hotel to ensure a superior guest experience

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work

Fulltime

Bell Man

Welcome to Pyramid Global Hospitality, where people come first. As a company tha...

Location

Cayman Islands , Grand Cayman

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Excellent communication skills and an outgoing, friendly personality
Strong knowledge of Grand Cayman
Physical ability to lift and carry heavy objects
Proven aptitude for learning and upselling hotel products and services
Fluency in English (speaking, reading, writing, and comprehension)

Job Responsibility

Open vehicle doors professionally at the main entrance and assist with unloading luggage
Extend a warm welcome and sincere appreciation to every guest, patron, and visitor with a friendly greeting
Maintain in-depth knowledge of the hotel’s products, events, and promotions
actively upsell to maximize revenue at every guest interaction
Ensure the bell desk and surrounding areas always remain spotless
Distribute newspapers to long-stay guests and relevant departments
Present a polished professional image through excellent grooming, hygiene, and adherence to the prescribed uniform
Perform additional duties as assigned by the Bell Captain, Assistant Manager, Front Office Manager, or other authorized hotel officers
Flexible schedule including day and/or evening shifts, weekends, public holidays, and occasional on-call duties

What we offer

Robust wage package
Excellent benefit plans
Professional development
Generous bonuses
Travel perks
Opportunity to grow across a portfolio of 100 hotels and resorts
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs

Fulltime

Bell Attendant

The Bell Attendant provides a warm and welcoming first impression to guests by a...

Location

United States , Wisconsin Dells

Salary:

14.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Prior guest service or hospitality experience are preferred
Excellent communication and interpersonal skills
Positive attitude, professional appearance, and strong work ethic
Must possess a valid driver’s license and clean driving record
Ability to lift and move heavy luggage safely and efficiently
Flexibility to work varied shifts including mornings, evenings, weekends, and holidays as required

Job Responsibility

Greet guests upon arrival and departure with enthusiasm, courtesy, and professionalism
Assist guests with luggage handling, including loading, unloading, and delivery to and from guest rooms
Escort guests to their rooms, explaining resort amenities, outlets, and area attractions
Provide guests with accurate information regarding resort facilities, local restaurants, entertainment, and transportation options
Maintain cleanliness and organization of the lobby and bell stand areas
Deliver packages, messages, and requested items to guest rooms promptly and courteously
Assist in arranging transportation for guests, including taxis, shuttles, and private vehicles
Support valet operations when needed, following proper vehicle handling and safety protocols
Handle guest inquiries, concerns, and requests promptly, escalating to the Bell Captain or Front Office Manager as needed
Ensure adherence to all safety, security, and grooming standards

What we offer

Comprehensive health, dental, and vision coverage
Paid time off and holidays
401(k) with employer match
Associate recognition programs
Exclusive discounts and family perks
Free employee meal daily

Parttime

Bell Captain

The Bell Captain forms part of the Front Office team and oversees the resort fro...

Location

Greece , Mykonos

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Relevant work experience in a Luxury Hotel
Self-driven and a strategic resourcing professional
Able to work independently and under pressure in a fast pace working environment
Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills
Requires ability to operate computer equipment and office equipment
Great organizational skills
Able to multitask and prioritize
All applicants must possess the legal right to work in Greece

Job Responsibility

Assists Front Office Manager & Resort Assistant Managers in overseeing the Guest Services Department
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assists customers in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner
Interactions with guest will be in person, phone, FS Chat and by email
Oversees and support bellmen and doormen in their daily tasks to ensure seamless arrival & departure experience (delivering luggage to and from room, accompanying guests to their rooms, assisting valet in parking vehicles and pulling vehicles up from parking lot, and assisting with golf cart rides)
Work closely with other hotel departments, including sales and catering in coordination special guest or group needs relating to parking services, gift deliveries and bag pulls
Conducts standards tests for members of the team and provides coaching / feedback
Assists with Administrative duties for Guest Services including inventory upkeep and ordering, Medallia tracking and communication, and other responsibilities as assigned by rooms managers

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance
Complimentary Nights at Four Seasons Hotels & Resorts worldwide
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Fulltime

Assistant Bell Captain

Four Seasons

Location:
United States of America , Río Grande, Puerto Rico

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2026

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Job Posted:
March 19, 2026