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As Assistant Bars Manager at Aston Villa Football Club, you will support the Bars Manager in delivering an outstanding matchday and event experience across all bar operations at Villa Park. You will help lead large, diverse teams, uphold Levy’s high standards of service and compliance, and play a key role in ensuring the smooth, efficient, and profitable delivery of bar services on matchdays, corporate events, and non-matchday functions.
Job Responsibility:
Support the planning and delivery of all bar operations across matchdays, conferences, events, and private functions
Assist in ensuring all bars operate efficiently, safely, and in full compliance with licensing laws, food safety, and health & safety standards
Maintain the cleanliness, presentation, and operational readiness of all bar areas and equipment
Support the recruitment, onboarding, training, and development of bar supervisors and frontline teams
Lead by example on event days, motivating teams to deliver exceptional guest experiences
Assist with the creation of rotas and staffing plans aligned with business needs and labour budgets
Champion Levy’s guest-first approach, ensuring consistent delivery of exceptional customer service across all bar areas
Support revenue growth initiatives including upselling, product promotions, and seasonal activations
Assist in monitoring performance metrics and customer feedback, helping to identify improvement opportunities
Support stock control processes including ordering, replenishment, deliveries, and waste management
Ensure accurate record-keeping and assist in maintaining secure, well-organised stockrooms
Follow all procedures relating to licensing, incident management, and responsible alcohol service
Requirements:
Experience in a bar, hospitality, or events role
Supervisory or team leader experience is highly desirable
Strong leadership skills with the ability to motivate and guide teams in a fast-paced environment
Great organisational and communication abilities, with a proactive approach to challenges
Good working knowledge of bar operations, stock procedures, licensing regulations, and H&S standards
Passion for delivering exceptional guest experiences and supporting commercial success
Flexibility to work evenings, weekends, major events, and all Aston Villa matchdays
What we offer:
Competitive pay and performance-related incentives
Uniform and meals while on duty
Free on-site parking
Access to staff discounts and wellbeing benefits
Full training and development opportunities through Levy UK & Ireland and Compass Group
A supportive, inclusive, and high-performance workplace culture
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