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At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Banquets Operations Service Manager because together, we are better. Start your career at Sheraton, where you don't just work - you belong. Position Summary: Responsible for assisting in managing all event & meeting spaces, ensuring the team is providing service excellence to our guests. Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings. Assisting in department’s banquet enquiries in an efficient and effective manner. Assisting the execution of event arrangements to create a space for the guests to gather and belong, exceeding their expectations. Be a confident and welcoming leader, creating a community that empowers your team to grow and reach their potential. Be one of the main point of contact for all external & internal clients for the Banquets department.
Job Responsibility:
Assisting in managing all event & meeting spaces, ensuring the team is providing service excellence to our guests
Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
Assisting in department’s banquet enquiries in an efficient and effective manner
Assisting the execution of event arrangements to create a space for the guests to gather and belong, exceeding their expectations
Be a confident and welcoming leader, creating a community that empowers your team to grow and reach their potential
Be one of the main point of contact for all external & internal clients for the Banquets department
Requirements:
An up-to-date RSA
Passion for the industry
Relevant experience in a similar managerial role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
What we offer:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness