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Assistant Banquet Operations Manager

Australia, Melbourne · Job Posted June 14, 2026
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Job Description

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Assistant Banquets Operations Services Manager, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

Job Responsibility

  • Manage all event & meeting spaces
  • Build and strengthen relationships with existing and new guests
  • Manage the department’s banquet enquiries in an efficient and effective manner
  • Manage the execution of event arrangements to exceed guest expectations
  • Ensure you and the team uphold all company policies and procedures whilst demonstrating the hotel core values
  • Lead the banquets department with all operational tasks, strategies and team building initiatives
  • Be the main point of contact for all external & internal clients for the Banquets department
  • Support the Senior Banquet Operations Manager and/or any relevant teams

Requirements

  • An up-to-date RSA
  • Passion for the industry
  • Relevant experience in a similar managerial role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

What we offer

  • Complimentary meals every day in our Employee Dining Room
  • Industry leading digital and classroom based training resources
  • Opportunities for cross-exposure across departments
  • Referral bonus when you successfully refer a new employee
  • Birthday Perks: paid day off on your birthday
  • Awards and recognition events
  • Exclusive discounts on shopping, cinema tickets, technology, and more with mPerks
  • Opportunities to participate in a vibrant calendar of fun, associate-focused events
  • Dedicated appreciation events to honour career milestones
  • Exclusive hotel discounts across Marriott International
  • 24/7 Assistance Programme for mental, emotional, and financial wellbeing
  • 20% off in all food and beverage outlets within Marriott properties
  • 20% off treatments in The Ritz-Carlton Spa

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