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As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Assistant Banquets Operations Services Manager, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.
Job Responsibility
Manage all event & meeting spaces
Build and strengthen relationships with existing and new guests
Manage the department’s banquet enquiries in an efficient and effective manner
Manage the execution of event arrangements to exceed guest expectations
Ensure you and the team uphold all company policies and procedures whilst demonstrating the hotel core values
Lead the banquets department with all operational tasks, strategies and team building initiatives
Be the main point of contact for all external & internal clients for the Banquets department
Support the Senior Banquet Operations Manager and/or any relevant teams
Requirements
An up-to-date RSA
Passion for the industry
Relevant experience in a similar managerial role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
What we offer
Complimentary meals every day in our Employee Dining Room
Industry leading digital and classroom based training resources
Opportunities for cross-exposure across departments
Referral bonus when you successfully refer a new employee
Birthday Perks: paid day off on your birthday
Awards and recognition events
Exclusive discounts on shopping, cinema tickets, technology, and more with mPerks
Opportunities to participate in a vibrant calendar of fun, associate-focused events
Dedicated appreciation events to honour career milestones
Exclusive hotel discounts across Marriott International
24/7 Assistance Programme for mental, emotional, and financial wellbeing
20% off in all food and beverage outlets within Marriott properties