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Lead, train, and supervise the Banquet team to ensure exceptional service standards. Coordinate and oversee banquet operations, including VIP events and special functions. Prepare staff schedules while maintaining labor cost guidelines. Ensure proper event setup, service execution, and smooth coordination with Catering, Culinary, Stewarding, Housekeeping, and other departments. Communicate directly with event hosts to ensure all function requirements are met successfully. Monitor team performance, professionalism, grooming, and adherence to Four Seasons standards. Handle banquet administration, including payroll, gratuity reports, and banquet checks. Coordinate with third-party vendors and support operational requirements as needed. Maintain cleanliness, safety, and proper care of banquet equipment and operational areas. Respond professionally to hotel emergencies and operational challenges.
Job Responsibility
Lead, train, and supervise the Banquet team to ensure exceptional service standards
Coordinate and oversee banquet operations, including VIP events and special functions
Prepare staff schedules while maintaining labor cost guidelines
Ensure proper event setup, service execution, and smooth coordination with Catering, Culinary, Stewarding, Housekeeping, and other departments
Communicate directly with event hosts to ensure all function requirements are met successfully
Monitor team performance, professionalism, grooming, and adherence to Four Seasons standards
Handle banquet administration, including payroll, gratuity reports, and banquet checks
Coordinate with third-party vendors and support operational requirements as needed
Maintain cleanliness, safety, and proper care of banquet equipment and operational areas
Respond professionally to hotel emergencies and operational challenges
Requirements
Minimum 2 years’ experience in a similar role within a five-star luxury hotel environment in the Middle East
Strong organizational, planning, and time management skills
Ability to multitask, prioritize, and perform effectively in a fast-paced environment
Results-driven mindset with strong problem-solving and decision-making abilities
Excellent verbal and written communication skills in English
Arabic language skills are an advantage
Nice to have
Arabic language skills
What we offer
Full-board single accommodation in a high-quality, well-resourced staff housing facility
Complimentary Discovery Nights at Four Seasons Hotels & Resorts worldwide