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Assistant Banquet Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Norwood

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

65440.00 - 81800.00 USD / Year

Job Description:

Assistant Banquet Manager position at Four Points by Sheraton Norwood, playing a key leadership role in delivering exceptional event experiences. Working closely with the Banquet Manager to oversee all banquet operations, ensuring flawless execution of corporate and social events that meet the highest standards. Managing and mentoring a dynamic team while driving performance, compliance, and service excellence in a fast-paced, high-volume environment.

Job Responsibility:

  • Support the Banquet Manager in overseeing all banquet operations and ensuring exceptional event execution
  • Supervise banquet staff, including servers, bartenders, and break attendants
  • manage scheduling, training, payroll and performance evaluations
  • Act as decision-maker in the Banquet Manager's absence
  • Ensure event setups align with Event Orders and coordinate with sales and culinary teams for seamless service
  • Oversee social and corporate events across 40,000+ sq. ft. of event space
  • Manage financial responsibilities for $4M+ in food sales and $500K in beverage sales
  • Collaborate with Food & Beverage leadership to plan and execute large-scale events (e.g., Easter and Mother's Day brunches serving 1,000+ guests)
  • Maintain compliance with health, safety, and licensing regulations
  • Assist with budgeting, menu feedback, inventory control, and marketing initiatives
  • Serve as primary contact for social gatherings and ensure guest satisfaction by addressing inquiries and resolving issues
  • Prepare staffing and sales reports
  • maintain accurate financial records
  • Recommend operational improvements and equipment upgrades to enhance service quality
  • Perform Manager on Duty shifts and host events from start to finish

Requirements:

  • 2+ years of Banquet Management experience strongly preferred
  • Experience working in a hotel and free-standing experience
  • Computer proficient with tools such as Microsoft Outlook, Excel, and Word
  • Proven ability to learn new systems as needed for payroll and scheduling needs
  • Strong customer service skills
  • Effective communication abilities to engage effectively with supervisors and customers both written and verbal
  • Proven leadership skills
  • Experience creating weekly schedules for the team
  • Managerial experience to resolve guest/employee issues
  • Strong organizational abilities and effective time management, capable of task prioritization in a fast-paced setting
  • Understanding of cost controls and cash handling
  • Physical ability to lift and carry items weighing up to 50 pounds as part of regular job duties
  • Strong attention to detail
  • High School Diploma or GED
  • Tips and SERV Safe Certified preferred

Nice to have:

Tips and SERV Safe Certified preferred

What we offer:
  • Incentive plan
  • Generous health and well-being programs
  • 401(k) and pension plan
  • Career development opportunities
  • Tuition reimbursement
  • Flexible work
  • Time off allowances
  • Free meals
  • Marriott employee discount at participating hotels with successful completion of ongoing trainings

Additional Information:

Job Posted:
November 15, 2025

Expiration:
December 30, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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