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Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right. Join our AAA Five Diamond property in Central Florida!
Job Responsibility:
Select, train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors in the Hotel's banquet Department to ensure that established cultural and core standards are met
daily activities and planning for outlet operation
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Coordinate set-up requirements for hotel and off-site functions according to banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical conditions of facilities and equipment in the banquet area and make recommendations for corrections
Requirements:
1-2 years previous experience in a Manager or Assistant Manager position in Food & Beverage
A sincere willingness to provide service to residents, guests, and peers
Good organizational and communication skills
Ability to function well under pressure, set priorities and adjust to changing conditions
High work ethic, with a sense of responsibility for the role filled within our team
flexible schedule, ability to work weekends and holidays
Must be fluent in English and possess legal work authorization in the United States
What we offer:
Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)