Assistant Back of House Manager Job at Marriott Bonvoy (London)

Job Description

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature Butler Service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies Live Exquisite-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world. We are seeking an exceptional Assistant Back of House Manager to join our opening team at The St. Regis London. This role is central to the flawless execution of our culinary operations, ensuring the heart of our hotel—the kitchen and utility areas—runs with precision, efficiency, and uncompromising standards. As Assistant Stewarding Manager, you will oversee all stewarding functions, including dish room operations, night cleaning, back‑of‑house hygiene, equipment care, and banquet support. Your leadership will play a vital role in elevating both guest and employee satisfaction, while upholding operational excellence and supporting financial goals.

Job Responsibility

Support the Stewarding Manager in upholding all stewarding standards, procedures and back‑of‑house operating practices across kitchens, utilities and service support areas
Assist in maintaining impeccable cleanliness, hygiene and organisation throughout all stewarding spaces, including dish rooms, pot wash, equipment storage, corridors, BOH kitchens and the back dock
Ensure full compliance with UK food safety, COSHH, sanitation, and health & safety regulations, maintaining accurate due‑diligence records and supporting audit readiness
Monitor the correct use, care, cleaning and safe operation of all dishwashing machines, BOH equipment, and waste management systems, reporting any maintenance needs promptly
Support the management of inventories of china, glassware, silver, smallware and kitchen equipment
assist with conducting stock counts, tracking breakage and maintaining par levels
Coordinate stewarding support for banquet and event operations, ensuring timely equipment movement, plating assistance, setup and breakdown with utmost precision
Assist with monitoring stock flow, ensuring that chemicals, materials and equipment are ordered, received and stored efficiently to support daily operations
Promote cost‑effective and sustainable cleaning processes, supporting the achievement of targeted controllable expenses
Interpret productivity and operational data to support effective labour allocation and cost management
Train and guide the stewarding team on sanitation procedures, chemical handling, equipment operation, and luxury service behaviours within back‑of‑house environments
Help set clear expectations and supervise staffing levels to ensure operational readiness, efficiency and a seamless flow of service
Maintain a visible supervisory presence in stewarding and BOH areas, championing teamwork, discipline and a culture of pride in maintaining the hotel’s highest standards
Identify opportunities to enhance cleanliness, workflow, safety, and operational efficiency, driving continuous improvement initiatives
Collaborate closely with Culinary, Banqueting and Food & Beverage leaders to ensure flawless execution and support elevated guest experiences
Act as a role model of the St. Regis ethos, ensuring that every back‑of‑house environment reflects order, excellence and meticulous attention to detail

Requirements

Previous experience in stewarding, kitchen utility management, or a related operational role within a luxury environment
Strong organisational and problem‑solving skills, with the ability to manage multiple priorities
A hands‑on leadership style and the ability to motivate diverse teams
A meticulous eye for detail and a commitment to hygiene, safety, and operational precision
The ability to remain calm under pressure and lead by example
A passion for supporting extraordinary guest experiences through flawless operational execution

What we offer

Competitive salary designed to recognise excellence
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes
Continuous learning through structured programmes
Premium e-learning platform access
Be part of an exclusive pre-opening experience shaping the future of the property
Private Medical Insurance
Employee Assistance Programme
Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
Food & Beverage discounts across Marriott properties
Year-round wellbeing initiatives and wellness activities
Award programmes celebrating exceptional performance
The Astor Awards
Distinctive Moments celebration
Long service awards
Key life moments celebrated-birthday, anniversaries, personal milestones and achievements
Vibrant social calendar with team events and engagement activities

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