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AvantStay delivers world class, authentic, tech-enabled short-term rental group experiences targeted at the millennial generation. As an Assistant Area Manager, you will support the Area Manager in all the day to day operational activities related to our AvantStay properties in the designated area. You will ensure a superior guest experience by auditing properties, managing supplies, and responding to concerns. Must reside within a short drive of our vacation rental properties.
Job Responsibility
Support the Area Manager in day to day operational activities
Audit properties
Manage supplies
Respond to concerns
Communicate with property owners
Review owner distribution statements
Collaborate with in-market team
Monitor guest and homeowner issues
Identify quality assurance concerns
Coordinate housekeeping and maintenance tasks
Ensure inventory levels of consumables and linens
Conduct regular property inspections
Respond to emails, calls, texts, Slack messages, and tickets
Travel within market
Be part of rotating 'On Call' after hours
Requirements
2+ years of hospitality or customer-facing experience
Vacation rental industry experience (preferred)
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Knowledge of Salesforce a plus
Ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
Reliable car and a valid driver’s license
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Experience in Hospitality and/or Real Estate and Accredited Residential Manager (ARM) designation are a plus
Business needs dictate hands-on, in-market presence
Nice to have
Vacation rental industry experience
Knowledge of Salesforce
Experience in Hospitality and/or Real Estate
Accredited Residential Manager (ARM) designation
What we offer
Annual starting salary of $70,304 + performance bonus