Assistant Area Manager Job at AvantStay (Nashville)

Assistant Area Manager

AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”...

Location

United States , Park City

Salary:

65000.00 - 65001.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

2+ years of hospitality or customer-facing experience
Vacation rental industry experience (preferred)
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Experience in hospitality and/or real estate and Accredited Residential Manager (ARM) designation are a plus.
Must reside in the designated area.

Job Responsibility

Reporting to the regional manager and performing assigned tasks.
Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements.
Meeting and maintaining AvantStay standards and metrics related to owner satisfaction.
Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame. Reviewing the quality of the resolution and taking appropriate actions as needed to ensure customer satisfaction.
Exercising independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action to address them and/or assign rectification duties to vendors.
Carrying out essential, non-manual administrative duties to support daily operations, free from direct supervision.
Coordinating and/or overseeing housekeeping or routine rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing wifi issues.
Ensuring all homes have appropriate inventory levels of consumables and linens for the select market.
Conducting regular inspections of properties to ensure compliance with AvantStay standards and regulations, as necessary and in the event of lack of sufficient market coverage in the requisite area.
Addressing guest and homeowner concerns by responding in a timely manner to emails, calls, texts, Slack messages, and tickets.

What we offer

The role has an annual salary of $65,000 + performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Assistant Area Manager

As an Assistant Area Manager, you will support your market in all the day to day...

Location

United States , Bend

Salary:

58000.00 - 62000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

Must reside in the designated area
2+ years of hospitality or customer-facing experience
Vacation rental industry experience (preferred)
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Valid driver's license, reliable snow-ready vehicle, and active car insurance

Job Responsibility

Conducting regular inspections of properties to ensure compliance with Avantstay standards and regulations, as necessary and in the event of lack of sufficient market coverage in the requisite area
Addressing guest and homeowner concerns by responding in a timely manner to emails, calls, texts, Slack messages, and tickets
Frequently traveling to various properties within the designated area to support operations and ensure compliance
Reporting to the local manager and performing assigned tasks, while also filling in as the market lead and personnel manager in the absence of the local manager, if needed
Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements
Meeting and maintaining AvantStay standards and metrics related to owner satisfaction
Collaborating with the in-market team to ensure efficient and effective operations, including training, coaching, and evaluating the performance of other field operations personnel
Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame
Reviewing the quality of the resolution and taking appropriate actions as needed to ensure customer satisfaction
Exercising independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action to address them and/or assign rectification duties to other field operations personnel

What we offer

Performance bonus
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Assistant Area Manager

AvantStay delivers world class, authentic, tech-enabled short-term rental ("STR"...

Location

United States , North Creek

Salary:

63000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

2+ years of hospitality or customer-facing experience
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Must reside in the designated area.
Valid driver's license and active car insurance
Reliable, snow-ready car

Job Responsibility

Support all the daily operational activities related to our AvantStay properties in the designated area
Ensure a superior guest experience by auditing properties, managing supplies, and responding to concerns in a timely fashion
Reporting to the regional manager and performing assigned tasks
Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements
Meeting and maintaining AvantStay standards and metrics related to owner satisfaction
Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame
Reviewing the quality of the resolution and taking appropriate actions as needed to ensure customer satisfaction
Exercising independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action to address them and/or assign rectification duties to vendors
Carrying out essential, non-manual administrative duties to support daily operations, free from direct supervision
Coordinating and/or overseeing housekeeping or routine rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing wifi issues

What we offer

Annual salary of $63,000 + performance bonus
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Assistant Area Manager

As an Assistant Area Manager, you will support the Area Manager in all the day t...

Location

United States , Blakeslee; Pocono Pines

Salary:

55000.00 - 60000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

2+ years of hospitality or customer-facing experience
Vacation rental industry experience
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Must reside in the designated area
Valid driver's license and active car insurance

Job Responsibility

Reporting to the local manager and performing assigned tasks, while also filling in as the market lead and personnel manager in the absence of the local manager, if needed
Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements
Meeting and maintaining AvantStay standards and metrics related to owner satisfaction
Collaborating with the in-market team to ensure efficient and effective operations, including training, coaching, and evaluating the performance of other field operations personnel
Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame. Reviewing the quality of the resolution and taking appropriate actions as needed to ensure customer satisfaction
Exercising independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action to address them and/or assign rectification duties to other field operations personnel
Carrying out essential, non-manual administrative duties to support daily operations, free from direct supervision
Coordinating and/or overseeing housekeeping or routine rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing Wi-Fi issues
Ensuring all homes have appropriate inventory levels of consumables and linens for the select market
Conducting regular inspections of properties to ensure compliance with AvantStay standards and regulations, as necessary and in the event of lack of sufficient market coverage in the requisite area

What we offer

Performance bonus
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Assistant Area Manager

AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”...

Location

United States , Gatlinburg; Sevierville; Pigeon Forge

Salary:

58000.00 - 62000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

2+ years of hospitality or customer-facing experience
Vacation rental industry experience (preferred)
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Experience in hospitality and/or real estate and Accredited Residential Manager (ARM) designation are a plus.
Must reside in the designated area.

Job Responsibility

Support the Area Manager in all the day to day operational activities related to our AvantStay properties in the designated area
Ensure a superior guest experience by auditing properties, managing supplies, and responding to concerns in a timely fashion
Reporting to the local manager and performing assigned tasks, while also filling in as the market lead and personnel manager in the absence of the local manager, if needed
Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements
Meeting and maintaining AvantStay standards and metrics related to owner satisfaction
Collaborating with the in-market team to ensure efficient and effective operations, including training, coaching, and evaluating the performance of other field operations personnel
Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame
Reviewing the quality of the resolution and taking appropriate actions as needed to ensure customer satisfaction
Exercising independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action to address them and/or assign rectification duties to other field operations personnel
Carrying out essential, non-manual administrative duties to support daily operations, free from direct supervision

What we offer

Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Assistant Area Manager

As an Assistant Area Manager, you will support in all the day-to-day operational...

Location

United States , San Diego

Salary:

70304.00 - 70305.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

2+ years of hospitality or customer-facing experience
Vacation rental industry experience
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Must reside in the designated area.
Valid driver's license and active car insurance

Job Responsibility

Reporting to the local manager and performing assigned tasks, while also filling in as the market lead and personnel manager in the absence of the local manager, if needed.
Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements.
Meeting and maintaining AvantStay standards and metrics related to owner satisfaction.
Collaborating with the in-market team to ensure efficient and effective operations, including training, coaching, and evaluating the performance of other field operations personnel.
Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame. Reviewing the quality of the resolution and taking appropriate actions as needed to ensure customer satisfaction.
Exercising independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action to address them and/or assign rectification duties to other field operations personnel.
Carrying out essential, non-manual administrative duties to support daily operations, free from direct supervision.
Coordinating and/or overseeing housekeeping or routine rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing Wi-Fi issues.
Ensuring all homes have appropriate inventory levels of consumables and linens for the select market.
Conducting regular inspections of properties to ensure compliance with AvantStay standards and regulations, as necessary and in the event of lack of sufficient market coverage in the requisite area.

What we offer

The role has an annual starting salary of $70,304 plus a performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Assistant Area Manager

AvantStay delivers world class, authentic, tech-enabled short-term rental group ...

Location

United States , Paso Robles

Salary:

70304.00 - 70305.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

2+ years of hospitality or customer-facing experience
Vacation rental industry experience
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Must reside in the designated area
Valid driver's license and active car insurance

Job Responsibility

Support the Area Manager in all the day to day operational activities related to AvantStay properties in the designated area
Ensure a superior guest experience by auditing properties, managing supplies, and responding to concerns in a timely fashion
Report to the local manager and perform assigned tasks
Fill in as the market lead and personnel manager in the absence of the local manager
Serve as a reliable point of contact for the owners of AvantStay properties
Meet and maintain AvantStay standards and metrics related to owner satisfaction
Collaborate with the in-market team to ensure efficient and effective operations
Train, coach, and evaluate the performance of other field operations personnel
Monitor the progress of guest or homeowner issues
Review the quality of issue resolution

What we offer

Performance bonus (dependent on skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Assistant Area Manager

As an Assistant Area Manager, you will support in all the day-to-day operational...

Location

United States , Newport Beach, California

Salary:

70304.00 - 70305.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

2+ years of hospitality or customer-facing experience
Vacation rental industry experience (preferred)
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Must reside in the designated area.
Valid driver's license and active car insurance

Job Responsibility

Reporting to the local manager and performing assigned tasks, while also filling in as the market lead and personnel manager in the absence of the local manager, if needed.
Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements.
Meeting and maintaining AvantStay standards and metrics related to owner satisfaction.
Collaborating with the in-market team to ensure efficient and effective operations, including training, coaching, and evaluating the performance of other field operations personnel.
Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame. Reviewing the quality of the resolution and taking appropriate actions as needed to ensure customer satisfaction.
Exercising independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action to address them and/or assign rectification duties to other field operations personnel.
Carrying out essential, non-manual administrative duties to support daily operations, free from direct supervision.
Coordinating and/or overseeing housekeeping or routine rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing Wi-Fi issues.
Ensuring all homes have appropriate inventory levels of consumables and linens for the select market.
Conducting regular inspections of properties to ensure compliance with AvantStay standards and regulations, as necessary and in the event of lack of sufficient market coverage in the requisite area.

What we offer

Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

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