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AvantStay Logo AvantStay · Hospitality and Tourism

Assistant Area Manager

United States, Panama City Beach Employment contract 55000.00 - 60000.00 USD / Year · Job Posted July 13, 2026
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Job Description

AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer.

Job Responsibility

  • Support the Area Manager in all the day to day operational activities related to our AvantStay properties in the designated area
  • Ensure a superior guest experience by auditing properties, managing supplies, and responding to concerns in a timely fashion
  • Reporting to the Area Manager and performing assigned tasks, while also filling in as the market lead and personnel manager in the absence of both the Area Manager and Senior Assistant Area Manager
  • Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements
  • Meeting and maintaining AvantStay standards and metrics related to owner satisfaction
  • Collaborating with the in-market team to ensure efficient and effective operations, including training, coaching, and evaluating the performance of other field operations personnel
  • Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame
  • Exercising independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action
  • Carrying out essential, non-manual administrative duties to support daily operations
  • Coordinating and/or overseeing housekeeping or routine rental maintenance tasks
  • Ensuring all homes have appropriate inventory levels of consumables and linens
  • Conducting regular inspections of properties to ensure compliance
  • Addressing guest and homeowner concerns by responding in a timely manner to emails, calls, texts, Slack messages, and tickets
  • Frequently traveling to various properties
  • Being part of rotating 'On Call' after hours for market support

Requirements

  • 2+ years of hospitality or customer-facing experience
  • Basic skills in Microsoft Office (Excel, Word & PowerPoint)
  • Ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
  • Reliable, snow-ready car and a valid driver's license
  • Ability to spend a majority of working time standing, walking, and driving to properties
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs
  • Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
  • Responsiveness via Slack and email

Nice to have

  • Vacation rental industry experience
  • Knowledge of Salesforce
  • Experience in Hospitality and/or Real Estate and Accredited Residential Manager (ARM) designation

What we offer

  • Annual salary of $55-60k + performance bonus
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discounted stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Mileage reimbursement
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