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Assistant Area Manager

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AvantStay

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Location:
United States , Paso Robles

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

70304.00 - 70305.00 USD / Year
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Job Description:

AvantStay delivers world class, authentic, tech-enabled short-term rental group experiences targeted at the millennial generation. The Assistant Area Manager will support the Area Manager in all the day to day operational activities related to our AvantStay properties in the designated area, ensuring a superior guest experience.

Job Responsibility:

  • Support the Area Manager in all the day to day operational activities related to AvantStay properties in the designated area
  • Ensure a superior guest experience by auditing properties, managing supplies, and responding to concerns in a timely fashion
  • Report to the local manager and perform assigned tasks
  • Fill in as the market lead and personnel manager in the absence of the local manager
  • Serve as a reliable point of contact for the owners of AvantStay properties
  • Meet and maintain AvantStay standards and metrics related to owner satisfaction
  • Collaborate with the in-market team to ensure efficient and effective operations
  • Train, coach, and evaluate the performance of other field operations personnel
  • Monitor the progress of guest or homeowner issues
  • Review the quality of issue resolution
  • Exercise independent judgment in proactively identifying issues or quality assurance concerns
  • Carry out essential, non-manual administrative duties
  • Coordinate and/or oversee housekeeping or routine rental maintenance tasks
  • Ensure all homes have appropriate inventory levels of consumables and linens
  • Conduct regular inspections of properties
  • Address guest and homeowner concerns by responding in a timely manner
  • Travel to various properties within the designated area
  • Be part of rotating 'On Call' after hours for market support

Requirements:

  • 2+ years of hospitality or customer-facing experience
  • Vacation rental industry experience
  • Basic skills in Microsoft Office (Excel, Word & PowerPoint)
  • Ability and availability to work weekends and holidays, with an overall flexible schedule to fit current business needs
  • Ability to spend a majority of working time standing, walking, and driving to properties
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
  • Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
  • Responsiveness via Slack and email
  • Must reside in the designated area
  • Valid driver's license and active car insurance

Nice to have:

  • Experience in hospitality and/or real estate
  • Accredited Residential Manager (ARM) designation
What we offer:
  • Performance bonus (dependent on skills and experience)
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discounted stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Mileage reimbursement

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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