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As an Assistant Arcade Manager, you will be responsible for supporting the Arcade Manager with the running of the arcade, ensuring budgeted targets are achieved and operating standards are adhered to. To work within given budget constraints whilst pursuing maximum operating efficiency and profitability.
Job Responsibility:
To ensure the efficient day to day running of all arcade/coin op operations
Through regular inspection ensure that arcade interior/exterior standards are maintained to a high level, and that all safety checks are completed as scheduled
Monitor and review arcade revenues, prize pay outs, stock levels and staff numbers ensuring budgets and targets are adhered to
Maintain a close liaison at all times with your management team communicating Company information/changes in procedure
Maintain a close liaison at all times with management, ensuring the HBL operation conforms to agreed procedures and regulations
To ensure that cash collections are carried out accurately and securely
Conduct regular random checks of floats, keys, stock and vouchers as well as weekly and period checks
To liaise with the engineers and prioritise workload to minimise downtime
Working with your management team and Central Support, ensure that correct stock lines and levels are maintained
Observe the Company’s health and safety policies, ensuring that all health, safety and security regulations and procedures are implemented and complied with
Ensure that staffing ratios are observed and improved, whilst maintaining operational objectives
Motivation of staff to contribute to the maximum efficiency in the day to day running of the site
Monitor individual staff that report to you, by accompanying and reviewing them in the performance of their duties on a regular basis
Ensure documentation submitted by yourself and staff who report to you, is accurate, complete and submitted on time
Ensure that any staff reporting to you, conduct themselves in the correct manner, and that they maintain the correct standards of dress and personal hygiene
To carry out appropriate disciplinary action, in accordance with Company policy and procedures
To ensure that all machines provided for play are operated in line with current legislation and that customers only have access to areas which the law allows
To protect and keep confidential the Company’s business interests
To carry out any other reasonable duties as required by the Regional or Site Manager
To know how to resolve problems, seeking advice where necessary
To promote the Company in a positive manner when dealing with customers
To ensure that your personal presentation, conduct and profile is such that it reflects well upon the Company
To respond positively, promptly and appropriately to all customer requests
To conduct all business in a polite and courteous manner
To promote the concept of teamwork to enhance business opportunities and achievement
Requirements:
Qualified to GCSE level in Maths and English
Experience of assisting with managing a team
Experience of working in the leisure industry/amusement arcade
Tenacious with good time management
Ability to prioritise workload
Strong IT skills (MS Office, Excel)
Able to motivate staff
Cash Handling experience
Excellent communication skills
Self directed with a high degree of self motivation
High attention to detail
Fully flexible with working hours including weekends
Public facing experience
Nice to have:
ONC/HNC in a related subject (e.g. business studies)
Some Health & Safety knowledge
What we offer:
Competitive Salary
Long Service Award Scheme
Recommend A Friend (T's & C's apply)
28 days holiday per calendar year (including bank holidays)
Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more
Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations