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Assistant Analyst, Store Operations - Process and Productivity

United States, Columbus · Job Posted February 21, 2026
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Job Description

The Store Operations team is the Home Office support for store associates and operations in Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks stores worldwide. The team is responsible for communicating and training on new initiatives, optimizing store labor, and maintaining store technology. In addition, the team coordinates with Home Office partners on opportunities and challenges in store operations. The Assistant Analyst, Store Operations - Process and Productivity role is responsible for evaluating and improving efficiency in stores. They will analyze processes and flow of merchandise of stores and initiatives worldwide, introducing and/or maintaining standards and guidance to stores. This role will work closely with multiple cross-functional partners, including Planning, Transportation, and IT. This position also maintains a strong connection to stores and stores leadership, providing day-to-day support and insights, while also driving improvement through process and system enhancements, supporting training and communication on these projects to stores.

Job Responsibility

  • Partner with our communications team to provide content to stores team, as well as seasonal preparation and hindsighting
  • Produce recurring analytics and reporting as well as build ad-hoc analyses to support Stores and Stores leadership
  • Collaboration with other HO departments to drive efficiencies in all store processes
  • Gather and action on feedback from store associates on gaps in store processes
  • Support testing and initiatives from Store Operations and other departments
  • Maintain standards and process documentation to ensure consistent experience across stores

Requirements

  • Organized, with a high attention to detail, and root cause analysis capability
  • Strong analytical thinking with the ability to integrate data from diverse sources and perspectives to identify patterns, optimize processes, and develop actionable insights
  • Ability to generate new ideas and create solutions with the future in mind
  • Resilient and able to operate in ambiguous situations, making sound decisions despite incomplete or evolving information
  • Strong verbal and written communication skills with the ability to escalate issues
  • Open to feedback and committed to continuous improvement
  • ability to learn from mistakes and apply insights to avoid repeating them
  • Strong proficiency in Microsoft Office suite
  • experience with InDesign
  • Minimum 1+ years experience in retail customer service, sales, or management preferred
  • Bachelor’s Degree or related experience

What we offer

  • Incentive bonus program
  • 401(K) savings plan with company match
  • Annual companywide review process
  • Flexible spending accounts
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off and one paid volunteer day per year
  • Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
  • Seven associate wellness half days per year
  • Merchandise discount on all of our brands
  • Opportunities for career advancement
  • Access to multiple Associate Resource Groups

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