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Assistant Account Manager

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Alera Group

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Location:
United States , Manasquan

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

60000.00 - 100000.00 USD / Year
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Job Description:

OVERVIEW Alera Group is looking for an Account Manager, Commercial Lines Ground Transportation to join our growing team! We're seeking a motivated, relationship-driven insurance professional who brings experience, a proactive mindset, and a strong client-first approach to their work. If you enjoy building trusted client relationships, managing complex commercial transportation accounts, collaborating across teams, and being part of a growth-focused organization, this could be a great fit. Alera Group was founded in 2017, and has grown to become one of the largest privately held insurance brokerage and financial services firms in the U.S. We're passionate about helping our clients succeed across Property & Casualty, Employee Benefits, Retirement Plan Services, and Wealth Services. With offices nationwide, we offer the best of both worlds — national scale and resources paired with local expertise and personalized service.

Job Responsibility:

  • Support the marketing and renewal process, including drafting and preparing client renewal proposals, as needed
  • Process policy endorsements accurately and in a timely manner
  • Issue certificates of insurance, evidences of coverage, and ID cards
  • Maintain accurate and up-to-date bookkeeping systems, databases, and client records
  • Process non-pay cancellations and assist in resolving billing-related issues
  • Provide exceptional customer service by managing client needs through timely and successful resolution
  • Assist with general administrative and miscellaneous duties, as needed

Requirements:

  • 1+ years of Commercial Lines insurance experience preferred
  • Active New Jersey Property & Casualty (P&C) Insurance License required
  • Strong customer service orientation with the ability to anticipate and respond to client needs effectively
  • Proficiency in Microsoft O365 applications (Word, Excel, Outlook, etc.)
  • Experience with agency management systems and carrier portals preferred
  • Strong organizational skills with the ability to multitask, prioritize, and manage time effectively
  • Flexible and adaptable to changing business and organizational needs

Nice to have:

  • 1+ years of Commercial Lines insurance experience preferred
  • Experience with agency management systems and carrier portals preferred
What we offer:
  • Medical
  • dental
  • vision
  • life and disability coverage
  • 401(k)
  • generous PTO
  • Professional development through Alera Group Academy
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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