Assistant Account Manager

Assistant Account Manager - Cleaning

Kingdom Group have an excellent opportunity for an Assistant Account Manager to ...

Location

United Kingdom , London

Salary:

41000.00 - 43000.00 GBP / Year

Kingdom Services Group Ltd

Expiration Date

Until further notice

Requirements

Minimum 5 years in a similar role within a service-led organisation
Full five-year checkable employment history including a minimum of 2 work references, a personal credit check and right to work in the UK
Senior operation leadership experience – minimum of 2 years or experience in a similar role in the cleaning sector
Client account management at a senior level, ideally with multi-location responsibilities
Have some experience in the financial sector
Good communication skills

Job Responsibility

Deliver best-in-class service through a controlled operational structure and a well-maintained and current HOW-written process manual
Oversee contract development plans and fix actions for any RED scoring contract (poor service / retender)
Build strong internal relationships with key Kingdom Head of Centre stakeholders to support best-in-class service delivery
Implement and oversee appropriate MI to monitor service delivery
Build strategic and operational-level brand ambassador relationships with local and main clients at Plum Tree Court
Support relevant statutory compliance and other regulations
Comply with any HOW we do business process manual/s relevant to role
Support the use, maximisation, centralisation, and best-practice of ALL Kingdom Centres
To attend monthly conduct and regular performance reviews against the Job Description with your line manager and provide constructive feedback for continuous improvement and share any feedback from our clients where needed
Recognise and reward and maintain the right balance between colleague happiness and drive

What we offer

Access to advanced / early pay scheme
Death in Service Insurance Scheme: 1 x Salary. Available on succesful completion of trial period
Free uniform & equipment (job role applicable)
Colleague CARE Platform - links to huge benefits, mental health & wellbeing support and much more
Community social value days (available at Line Managers discretion and in line with CSVD policy)
Weekly recognition and reward scheme
Refer a friend monetary scheme (terms and conditions apply)
Award winning team and supportive work environment

Fulltime

Assistant Account Manager - Cleaning

Kingdom Group have an excellent opportunity for an Assistant Account Manager to ...

Location

United Kingdom , London

Salary:

41000.00 - 43000.00 GBP / Year

Kingdom Services Group Ltd

Expiration Date

Until further notice

Requirements

Minimum 5 years in a similar role within a service-led organisation
Full five-year checkable employment history including a minimum of 2 work references, a personal credit check and right to work in the UK
Relevant other qualifications welcome
Senior operation leadership experience – minimum of 2 years or experience in a similar role in the cleaning sector
Knowledge expert/professional in the service field/s
Client account management at a senior level, ideally with multi-location responsibilities
Have some experience in the financial sector
Good communication skills

Job Responsibility

Deliver best-in-class service through a controlled operational structure and a well-maintained and current HOW-written process manual
Oversee contract development plans and fix actions for any RED scoring contract (poor service / retender)
Build strong internal relationships with key Kingdom Head of Centre stakeholders to support best-in-class service delivery
Implement and oversee appropriate MI to monitor service delivery
Build strategic and operational-level brand ambassador relationships with local and main clients at Plum Tree Court
Support relevant statutory compliance and other regulations
Comply with any HOW we do business process manual/s relevant to role
Support the use, maximisation, centralisation, and best-practice of ALL Kingdom Centres
To attend monthly conduct and regular performance reviews against the Job Description with your line manager and provide constructive feedback for continuous improvement and share any feedback from our clients where needed
Recognise and reward and maintain the right balance between colleague happiness and drive

What we offer

Access to advanced / early pay scheme
Death in Service Insurance Scheme: 1 x Salary. Available on succesful completion of trial period
Free uniform & equipment (job role applicable)
Colleague CARE Platform - links to huge benefits, mental health & wellbeing support and much more
Community social value days (available at Line Managers discretion and in line with CSVD policy)
Weekly recognition and reward scheme
Refer a friend monetary scheme (terms and conditions apply)
Award winning team and supportive work environment

Fulltime

Security Operations Assistant Account Manager

Allied Universal is looking to hire an Assistant Account Manager. The Assistant ...

Location

United States , Jessup

Salary:

78561.81 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Minimum high school diploma or equivalent
Minimum three (3) - five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required
Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty
Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required
Professional, articulate and able to use good independent judgment and discretion
Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently
Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response

Job Responsibility

Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day
This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training. Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed
Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests
Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner
Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director
Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management)
Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401 (k)
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Accommodation Cleaning Assistant Manager

The Cleaning Assistant Manager will ensure the smooth delivery of their direct a...

Location

United Kingdom , Minehead

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Operational knowledge in leading a cleaning or soft services team
Experience in leading teams in fast paced environments
Able to manage multiple priorities and adapt quickly to changing requirements
Experience in leading a mixture of permanent and temporary teams to deliver excellent standards
Flexible and 'hands on' approach
Skilled in time management and well organised
Pays attention to detail with good decision making
Clear and effective communication skills verbally and written
Cross-department collaboration

Job Responsibility

Accountable for cleaning activity and operation within their designated village/ area/ venue
Accountable for delivery of CAFF across accommodation area of responsibility
Manage team rotas and any agency required with a focus on RPRPRT and in line with budgets and payroll commitments in conjunction with the resort productivity team
H&S Compliance for your team members and awareness of risk management
Sets clear goals and expectations for direct team with a focus on performance management
Coaches, supports and develops team members to continually improve
Reviews Mobaro and auditing reports, acknowledges feedback and holds conversations with team to improve standards
Review of NPS/TI and guest feedback to understand village issues and work with the Accommodation Manager on plans to resolve issues with a pragmatic 'can do' approach
Ensure successful delivery of first 90 day programme for new team
Promotes the delivery of brand standards consistently

Fulltime

Security Operations Assistant Account Manager

Allied Universal is looking to hire an Assistant Account Manager. The Assistant ...

Location

United States , Whippany

Salary:

63320.00 - 73320.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Minimum high school diploma or equivalent
Minimum three (3) - five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required
Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty
Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required
Professional, articulate and able to use good independent judgment and discretion
Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently
Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response

Job Responsibility

Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day
This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed
Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests
Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner
Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director
Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management)
Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Security Operations Armed Assistant Account Manager

The Assistant Account Manager job is responsible for assisting the Account Manag...

Location

United States , Newark

Salary:

65000.00 - 75000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Minimum high school diploma or equivalent
Minimum three (3) - five (5) years of professional-level experience required
Prior experience in the security industry, law enforcement and/or military required
Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment
Must be Prior Law Enforcement
Must have Active Armed SORA License
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
Must maintain current active status of Guard License at all times, and must carry the license at all times while on duty
Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

Job Responsibility

Assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location
Assigns work tasks to Security Professionals and directs their work throughout the day
First direct supervisory contact for shift supervisors or for Security Professionals, regarding performance, operations, and department needs
Responsible for supervising, motivating, coaching and training
Responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Assist the Account Manager in conducting interviews and evaluating new employees
Responsible for conducting on-the-job training of new employees assigned to post
Oversees all reports, logs and pass downs generated by and for the Security Department
Distributes communications and other information to Security Professionals at post as directed

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

The Assistant Account Manager job is responsible for assisting the Account Manag...

Location

United States , Washington D.C.

Salary:

69992.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Minimum high school diploma or equivalent
Minimum three (3) – five (5) years of professional-level experience required
Prior experience in the security industry, law enforcement and/or military required
Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
Must maintain current active status of Guard License at all times, and must carry the license at all times while on duty
Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required
Professional, articulate and able to use good independent judgment and discretion

Job Responsibility

Assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location
Assigns work tasks to Security Professionals and directs their work throughout the day
First direct supervisory contact for shift supervisors or for Security Professionals, regarding performance, operations, and department needs
Responsible for supervising, motivating, coaching and training
Responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Assist the Account Manager in conducting interviews and evaluating new employees
Responsible for conducting on-the-job training of new employees
Oversees all reports, logs and pass downs generated by and for the Security Department
Distributes communications and other information to Security Professionals at post as directed

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, Eligibility for our company's retirement plans
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Assistant Security Account Manager

Allied Universal is looking to hire an Assistant Account Manager. The Assistant ...

Location

United States , Dallas

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

Minimum high school diploma or equivalent
Minimum three (3) - five (5) years of professional-level experience required
Prior experience in the security industry, law enforcement and/or military required
Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Demonstration of strong customer service orientation required
Professional, articulate and able to use good independent judgment and discretion
Ability to train and coach others

Job Responsibility

Assisting the Account Manager with all supervisory, training and operations functions at the assigned post
Under the direction of the Account Manager, assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location
Assigns work tasks to Security Professionals and directs their work throughout the day
This position is the first direct supervisory contact for shift supervisors or for Security Professionals, regarding performance, operations, and department needs
Responsible for supervising, motivating, coaching and training
Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Assist the Account Manager in conducting interviews and evaluating new employees
Responsible for conducting on-the-job training
Oversees all reports, logs and pass downs generated by and for the Security Department

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k) or Supplemental Income Plan
Eight paid holidays annually
five sick days
four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

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Assistant Account Manager - Cleaning

Job Description

Job Responsibility

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What we offer

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