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The Assistance Workplace Manager is responsible for supporting the site services and operations for the account. This role requires strong organizational skills, attention to detail, and the ability to collaborate with cross-functional teams, clients, and stakeholders. The Assistant Facilities Manager will play a critical role in assisting with the management of site services, ensuring a safe and efficient working environment, and maintaining client satisfaction.
Job Responsibility:
Lead and develop a professional, collaborative team to deliver comprehensive facilities management services
Provide guidance, coaching, and support to the team in their day-to-day responsibilities
Actively support an environment of teamwork, cooperation, performance excellence, and personal success
Collaborate with the team to set performance targets and evaluate individual and team performance
Provide training and development opportunities to enhance the skills and knowledge of the team
Monitor service performance and vendor compliance with service level agreements (SLAs)
Ensure compliance with all health and safety, environment and risk management policies and procedures
Coordinate internally with other teams which may include fitness, food services, security and capital projects
Identify opportunities for improved operation and service excellence
Provide information and direction to vendors, facilities staff and other service providers
Proactively develop and manage client relationships ensuring that expected service levels are achieved
Support the implementation of innovative programs and processes that reduce short- and long-term operating costs and increase productivity
Monitor and track departmental budgets against approved allocations
Review and approve vendor invoices, purchase orders, and service contracts within established authorization limits
Conduct detailed variance analysis comparing actual costs to budgeted amounts across all facility expense categories
Requirements:
Bachelor's degree in Facilities Management, Business Administration, or a related field preferred
Minimum two years of industry experience in corporate environment, third-party service provider, or consulting role
Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
Attention to detail and the ability to analyze data accurately
Candidates must be authorized to work in the United States without sponsorship