Assistance Services Specialist Job at Axa (Ostrava)

Assistance Services Specialist with German

Join a role with real purpose — helping people in some of their most challenging...

Location

Czech Republic , Ostrava

Salary:

30200.00 CZK / Month

Axa

Expiration Date

Until further notice

Requirements

Completed secondary education (high school diploma)
Czech or Polish language at a native level
Fluency in German (C1 level or native speaker)
Good command of English (minimum level B2)
Strong communication skills, empathy and responsibility
Interest in working in an international environment and willingness to work in rotating or irregular shifts
Good computer skills and familiarity with internet browsers
Ability to deliver excellent customer service

Job Responsibility

Processing documents and phone calls related to insurance claims from travel insurance and entering them into the database
Handling the settlement of insurance claims in the field of travel insurance
Communicating with insured clients and service providers (in writing and by phone)
Administrative tasks (i.e., managing received correspondence and compiling it)

What we offer

Language surcharge 10000 CZK
Quarterly bonuses up to 15% of the gross monthly salary
Shift allowance for working in shift operations
25 days of vacation
Meal vouchers worth 150 CZK from day one
Home office 2 days per week (after training), including full equipment (laptop, monitor, docking station, etc.)
Smart working allowance (750 CZK/month)
MultiSport or Pluxee Flexi Pass (500 CZK/month contribution)
Telemedicine – 24/7 online medical support for you and up to five family members
Pension contribution (1,000 CZK/month)

Fulltime

Assistance Services Specialist with German

Join a company that helps protect the forests! At AXA Partners, we plant a tree ...

Location

Czech Republic , Ostrava

Salary:

40200.00 CZK / Month

Sport Vision Czechia s.r.o.

Expiration Date

Until further notice

Requirements

Completed secondary education (high school diploma)
Czech or Polish language at a native level
Fluency in German (C1 level or native speaker)
Good command of English (minimum level B2)
Strong communication skills, empathy and responsibility
Interest in working in an international environment and willingness to work in rotating or irregular shifts
Good computer skills and familiarity with internet browsers
Ability to deliver excellent customer service

Job Responsibility

Handling the helpline: taking phone calls and processing emails from customers in need of medical assistance
Verifying customer data and insurance coverage
Handling of payments to clients and providers
Registering and managing cases in our internal system, handling the administration of insurance claims, and reviewing documents related to travel insurance
Organizing assistance using our network of service providers (e.g., hospitals, doctors etc.)
Collaborating with foreign branches of AXA Partners Group

What we offer

Quarterly bonuses up to 15% of the gross monthly salary
Shift allowance for working in shift operations
25 days of vacation
Meal vouchers worth 150 CZK from day one
Home office 2 days per week (after training), including full equipment (laptop, monitor, docking station, etc.)
Smart working allowance (750 CZK/month)
MultiSport or Pluxee Flexi Pass (500 CZK/month contribution)
Telemedicine – 24/7 online medical support for you and up to five family members
Pension contribution (1,000 CZK/month)
Fully covered life insurance

Fulltime

Member Services Specialist - HP Member Services

The Member Services Specialist serves as a frontline ambassador for the health p...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn proprietary systems quickly
0–2 years of customer service experience preferred, ideally in healthcare, insurance, or call center environments

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Begin mastery of four core systems (e.g., HSP, HPS, HealthTrio, and Zelis) to independently resolve inquiries and complete calls with accuracy and confidence
Resolve member, provider, or broker inquiries across Health Exchange, US Family Health Plan, and NCHD
Quote basic eligibility and benefits for Medicare Advantage inquiries
Become a subject matter expert as you build foundational knowledge in core plan structures and internal workflows
Resolve routine inquiries during initial contact using standardized scripting, system navigation, and clear documentation
Provide customer service excellence through engagement, effective listening skills, patience, and desire to resolve the question/issue
Document call interactions in the CRM with clarity, accuracy, and resolution details that support audit readiness and downstream coordination
Explain core benefits and eligibility using handbook-aligned language
Assist members in understanding coverage and accessing services

Fulltime

Technical Services Specialist - Surface Wellheads

The company is seeking a Technical Services Specialist to join their technical t...

Location

United Kingdom , Aberdeen

Salary:

Not provided

Airswift Sweden

Expiration Date

Until further notice

Requirements

Experience with surface wellheads, christmas trees and topside valve/sealing systems (platform or land wells)
Proven offshore experience and valid offshore certification is required
Technical or engineering background with hands-on experience
Comfortable with both onshore and offshore assignments, including international travel at short notice
Proficient in Microsoft Office for reporting and technical documentation
Ability to read and interpret technical drawings (desirable)
Strong safety awareness and a disciplined approach to procedures
Effective communication and teamwork in small groups
Proactive, reliable, and adaptable when working in the field
Professional conduct with clients and colleagues

Job Responsibility

Deliver engineering services safely and professionally on client assets and premises
Diagnose technical issues on wellheads, trees, and downhole systems, supporting the development of practical solutions
Deploy products and tooling in accordance with established procedures and job programmes
mobilise for assignments as required (onshore and offshore, UK and internationally)
Maintain equipment standards and complete operational reporting in line with safety and procedural requirements
Assist in the preparation of technical documentation, procedures, and client presentations
Read and interpret technical drawings related to wellheads, valves, downhole, internal seal structures
Foster continuous improvement by contributing operational feedback
Promote and uphold the highest standards of health, safety, environment, and quality
Support and deliver training to third-party personnel as necessary

Fulltime

Client Services Specialist

We’re looking for a polished and personable Client Services Specialist to join t...

Location

United Kingdom , Liverpool

Salary:

29754.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
Display excellent personal presentation and interpersonal skills
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
Demonstrate the ability to work independently and manage own workload.

Job Responsibility

Switchboard / Call Services: Provide a warm, courteous and prompt service to all internal and external clients
Anticipate client needs, follow up with clients and ensure that client expectations are met and where possible exceeded
Handle all incoming enquiries for any of the Call Services
Meeting Room Reservations, Events & Central Bookings: Build relationships with clients, PA’s and bookers across all sites
Manage and administer meeting room reservations, ensuring accurate scheduling, appropriate room allocation, and efficient utilisation of available space
Fully support and assist the booker with all room bookings and events
Oversee the end-to-end coordination of meeting room bookings, from initial enquiry through to completion, ensuring compliance with agreed service level agreements
Ensure meeting rooms are prepared in accordance with booking requirements, including room configuration, capacity, audio-visual and video conferencing arrangements
Monitor meeting room availability, identify and resolve booking conflicts, and propose suitable alternative solutions where necessary
Exceed client and guest expectations and actively promote a client-centred environment by carrying out regular checks of meeting room reservations in accordance with the agreed SLA’s

What we offer

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards
Benefit from a contributory pension scheme for a stable financial tomorrow
Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support
Unlock endless learning and development opportunities to elevate your career
Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions
Take one paid day off annually to support a cause you’re passionate about

Fulltime

Business Services Specialist

In this role, you won’t just manage tasks; you’ll craft 'unforgettable experienc...

Location

Hungary , Budapest

Salary:

Not provided

Randstad

Expiration Date

August 31, 2026

Requirements

Fluency in English and Dutch: Professional-level communication is essential for this global role
Organizational DNA: Exceptional attention to detail and the ability to bring order to complex, moving pieces of information
Growth Mindset: A proactive desire to learn, improve performance, and take ownership of your professional development
Collaborative Spirit: A team-first attitude with the ability to work independently under general guidance
Technical Aptitude: Strong Excel skills (data management) and familiarity with the Google Workspace environment are highly preferred

Job Responsibility

Schedule and manage complex interviews across multiple time zones for candidates and hiring managers
Maintain precise records within Applicant Tracking Systems (ATS) and recruitment databases
Assist with reporting, presentations, and the management of job advertisements
Actively contribute to continuous improvement initiatives to boost team efficiency
Handle high-volume inbox management and ensure strict adherence to data protection standards

Fulltime

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...

Location

United States , Kansas City

Salary:

45000.00 USD / Year

Mothers Against Drunk Driving

Expiration Date

Until further notice

Requirements

Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
Reliable transportation to court attendance is required along with a flexible schedule
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
Strong work ethic with the ability to maintain a high activity level
Must have exceptional internal and external customer service orientation
Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems

Job Responsibility

Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments
Maintain current assessment of victim’s coping and need for further referrals
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation
May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivor's rights and educating others about the criminal and civil justice systems
Ability to plan and execute a fundraising event
Must possess fundraising and development skill set
Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services
Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees
Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives

What we offer

Health
Dental
Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave

Fulltime

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...

Location

United States , Wichita

Salary:

45000.00 - 50000.00 USD / Year

Mothers Against Drunk Driving

Expiration Date

Until further notice

Requirements

Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
Reliable transportation to court attendance is required along with a flexible schedule
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
Strong work ethic with the ability to maintain a high activity level
Must have exceptional internal and external customer service orientation
Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems

Job Responsibility

Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments
Maintain current assessment of victim’s coping and need for further referrals
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation
May accompany victims/survivors to justice proceedings as appropriate
Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems
Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services
Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors
Collect and maintain community resource information to share with victims and other Victim Services employees
Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives

What we offer

Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA

Fulltime

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Assistance Services Specialist

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