Assistance Services Specialist with German Job at Axa (Ostrava)

Assistance Services Specialist

Join Us as an Agent at AXA Partners! Make a real difference every day in a dynam...

Location

Czech Republic , Ostrava

Salary:

30200.00 CZK / Month

Axa

Expiration Date

Until further notice

Requirements

Completed secondary education (high school diploma)
Czech or Polish language at a native level
Fluency in German (C1 level or native speaker)
Good command of English (minimum level B2)
Strong communication skills, empathy and responsibility
Interest in working in an international environment and willingness to work in rotating or irregular shifts
Good computer skills and familiarity with internet browsers
Ability to deliver excellent customer service

Job Responsibility

Handling the helpline: taking phone calls and processing emails from customers in need of medical assistance
Verifying customer data and insurance coverage
Handling of payments to clients and providers
Registering and managing cases in our internal system, handling the administration of insurance claims, and reviewing documents related to travel insurance
Organizing assistance using our network of service providers (e.g., hospitals, doctors etc.)
Collaborating with foreign branches of AXA Partners Group

What we offer

Quarterly bonuses up to 15% of the gross monthly salary
Shift allowance for working in shift operations
25 days of vacation
Meal vouchers worth 150 CZK from day one
Home office 2 days per week (after training), including full equipment (laptop, monitor, docking station, etc.)
Smart working allowance (750 CZK/month)
MultiSport or Pluxee Flexi Pass (500 CZK/month contribution)
Telemedicine – 24/7 online medical support for you and up to five family members
Pension contribution (1,000 CZK/month)
Fully covered life insurance

Fulltime

Examinations Office Specialist

We are looking for a new colleague to join our Examinations Office Team in Iserl...

Location

Germany , Iserlohn

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Excellent organizational skills
Strong conflict resolution skills
Excellent written and spoken language skills in German and English
Ability to work in a fast-paced environment
Ability to work effectively in a multicultural environment
A high degree of initiative, organizational skills, teamwork, reliability, commitment, loyalty, and flexibility
Completed vocational training or university degree or relevant practical experience in customer-oriented administration in higher education

Job Responsibility

Plan, coordinate, implement, and follow up examination phases
Administer examination results using the IT-supported application program
Create & issue certificates, certificates of achievement, objections and de-registration notices
Check and process applications
Advise, support, and assist students and lecturers in all areas of the examination system and process with support issues & questions
Recognition of achievements for lateral entrants
Administer Bachelor and Master processes (registration, submission of topics, submission of theses and project monitoring) as well as admission examinations
Other related duties

What we offer

30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Fulltime

Assistance Services Specialist with German

Join a company that helps protect the forests! At AXA Partners, we plant a tree ...

Location

Czech Republic , Ostrava

Salary:

40200.00 CZK / Month

Sport Vision Czechia s.r.o.

Expiration Date

Until further notice

Requirements

Completed secondary education (high school diploma)
Czech or Polish language at a native level
Fluency in German (C1 level or native speaker)
Good command of English (minimum level B2)
Strong communication skills, empathy and responsibility
Interest in working in an international environment and willingness to work in rotating or irregular shifts
Good computer skills and familiarity with internet browsers
Ability to deliver excellent customer service

Job Responsibility

Handling the helpline: taking phone calls and processing emails from customers in need of medical assistance
Verifying customer data and insurance coverage
Handling of payments to clients and providers
Registering and managing cases in our internal system, handling the administration of insurance claims, and reviewing documents related to travel insurance
Organizing assistance using our network of service providers (e.g., hospitals, doctors etc.)
Collaborating with foreign branches of AXA Partners Group

What we offer

Quarterly bonuses up to 15% of the gross monthly salary
Shift allowance for working in shift operations
25 days of vacation
Meal vouchers worth 150 CZK from day one
Home office 2 days per week (after training), including full equipment (laptop, monitor, docking station, etc.)
Smart working allowance (750 CZK/month)
MultiSport or Pluxee Flexi Pass (500 CZK/month contribution)
Telemedicine – 24/7 online medical support for you and up to five family members
Pension contribution (1,000 CZK/month)
Fully covered life insurance

Fulltime

Order to Cash Specialist

The Junior O2C Specialist will support the end-to-end Order-to-Cash process, foc...

Location

Portugal , Porto

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Knowledge of accounting and finance principles
Good analytical skills and knowledge of MS Excel (v-lookups, pivot tables preferred)
Familiarity with ERP systems (SAP/Oracle/NetSuite) is a plus
Strong command of German Language and advanced English (C1 Level)
Customer service orientation and Detail-oriented with ability to multitask
Bachelor’s degree in Commerce, Accounting, or Finance
2–5 years of experience in Accounts Receivable / O2C / Finance Operations

Job Responsibility

Process customer orders via email / inquiries accurately and in a timely manner
Generate invoices and credit notes ensuring compliance with company policies
Perform daily cash application of customer payments
Monitor AR aging reports and follow up with customers for overdue invoices
Support resolution of simple customer queries and escalate complex disputes
Assist in reconciliations, month-end & quarter-end closing, and audit requirements
Maintain updated customer master data in ERP

What we offer

Lots of Fun and Life Experience
Meal vouchers
Permanent employment contract
Private health insurance from day 1

Fulltime

Customer Order and Delivery Specialist

For our client – worldwide leader in innovative IT and networking technologies –...

Location

Poland

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills in German
Ability to lead problem solving activity
Ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Fluent German language skills
Ability to think creatively and adapt well to change
Excellent organization skills and a high level of comfort handling details

Job Responsibility

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies
Assist in the resolution of relevant outstanding accounts receivable and collection issues
Read and analyze various customer contract provisions that impact the order process and invoicing requirements
Ensure purchase order is accurately reflected in system
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation

Fulltime

Candidate & Consultant Experience Specialist

In this dynamic, hands-on role, you’ll be the cornerstone of our candidate and c...

Location

Switzerland , Zurich

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in administration with a strong interest in HR services
Exceptional communication skills
Excellent telephone etiquette and high emotional intelligence
Strong interpersonal skills with the ability to build lasting business relationships
Commercial awareness
High service orientation and commitment to quality
Ability to communicate effectively with candidates at all levels, handling diverse emotions
Proven organizational skills with the ability to multitask and prioritize
Independent, goal-oriented work style with a flexible, can-do attitude
Advanced proficiency in MS Office 365 and the ability to quickly learn new systems

Job Responsibility

Support candidates by helping them with any practical questions or problems related to their program
Assist consultants & coaches with queries and issues related to their delivery
Manage local events, webinars, workshops coordination
Handle various administrative tasks, including IT troubleshooting, platform testing, Zoom production and document formatting
Prepare, review, and validate monthly reports (e.g., timesheets, governmental reporting)
Translate documents and communications as needed
Project Management Admin support
Coordinate room bookings for dedicated projects
Maintain and update office policies and procedures
Collaborate with the Candidate & Consultant Experience Manager on process improvements

What we offer

Work in a dynamic and professional environment in the heart of Zurich
A consistent schedule, allowing for work-life balance
Opportunity to contribute to a leading company and grow within a supportive team
We prioritize learning to stay agile in an increasingly competitive business environment
We foster an open-minded environment where people spark new ideas and explore alternatives
Additional benefits including PTO, Paid Holidays, and more (TAG fringe benefits)

Fulltime

Order Management & Billing Specialist

For our client – a worldwide leader in innovative IT and networking technologies...

Location

Czechia , Prague

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills in Spanish
Ability to lead problem solving activity
The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Fluent German language skills
Ability to think creatively and adapt well to change
Excellent organization skills and a high level of comfort handling details

Job Responsibility

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies
Assist in the resolution of relevant outstanding accounts receivable and collection issues
Read and analyze various customer contract provisions that impact the order process and invoicing requirements
Ensure purchase order is accurately reflected in system
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation

Payroll specialist

This is a great opportunity for you who want to deepen your knowledge in Payroll...

Location

Switzerland , Spreitenbach

Salary:

Not provided

IKEA

Expiration Date

May 31, 2027

Requirements

Good analytical skills and a flair for numbers
Experience of working in the HR field would be beneficial
Ability to strike a balance between keeping a good overview and paying good attention to detail
Ability to prioritize and organize own work
Good service mindset
Quick learner who is easily able to adapt to changing demands
Ability to communicate confidently and clearly with various audiences both verbally and in writing
Role model for IKEA Culture & Values
Self-reliant and motivated with proven ability to work as part of a team as well as independently
Ability to ensure integrity of HR systems, guidelines, labour, tax and social security law

Job Responsibility

Record and administrate personnel master data in payroll system, timekeeping system and CDS
Record and check variable payroll data
Start payroll process and check payroll data to secure correct data for payment/accounting
Secure a correct registration of co-workers for the different social insurances/tax authorities
Secure registration/announcement of co-workers to different daily allowance insurances and monitor payments of daily allowances and prepare and forward credit notes for accounting
Establish monthly statements to tax authorities (withholding tax) and monitor incoming invoices and forward invoices to accounting
Monitor expiration of child allowances
Establish year-end statements for social insurances and tax authorities and assistance for reconciliation
Establish of diverse personnel and salary data reports
Complete various forms for public authorities (social insurances, execution offices)

What we offer

15% staff-discount
28 holidays (based on 100%)
eight weeks paternal leave
four months maternal leave
contributions to public transport tickets or free on-site parking
full access to the LinkedIn Learning platform
discounted meals in the staff canteen
IKEA bonus system

Fulltime

Assistance Services Specialist with German

Axa

Location:
Czech Republic , Ostrava

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 19, 2026

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Location:Czech Republic , Ostrava

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Job Posted:March 19, 2026

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Job Posted:
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