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Assignments Coordinator

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Old Dominion University

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Location:
United States , Norfolk

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Under the general supervision of the Associate Director for Business Operations, the Assignments Coordinator is responsible for assisting in the management of housing assignments administration and functions related to occupancy management. The Assignments Coordinator will provide in-person and electronic customer service to students and parents.

Job Responsibility:

  • Assisting in the management of housing assignments administration and functions related to occupancy management
  • Provide in-person and electronic customer service to students and parents
  • Participate in various university events including but not limited to Admitted Students Day, Orientation/Open houses and Move-in

Requirements:

  • Basic knowledge of current administrative practices, office procedures and equipment usage
  • Considerable knowledge of PC-based software such as the Microsoft Office Suite, particularly Word and Excel
  • Excellent customer service and problem resolution skills
  • Excellent oral and written communications skills
  • Excellent interpersonal relationship skills
  • Excellent organizational and time management skills
  • Good keyboarding skills
  • Demonstrated ability to interpret and communicate policies and procedures to a diverse audience
  • Demonstrated ability to plan and direct the work of student workers and/or other subordinate support staff
  • Demonstrated ability to effectively handle single and multi-line telephone system
  • Demonstrated ability to alphabetize and follow oral and written instructions
  • Demonstrated ability to function effectively in areas of responsibility with little or no supervision
  • Demonstrated ability to organize and process a variety of documents and forms in a fast-paced environment with multiple priorities
  • Considerable experience in a position that requires frequent public interaction
  • Basic experience performing administrative/clerical duties involving answering phones, greeting customers, and providing information orally and in writing

Nice to have:

  • Some experience using Banner systems
  • Some experience working in a university environment
  • Demonstrated ability to make independent decisions and work independently
  • Demonstrated proficiency in Microsoft Word, Excel, and Access
  • Some experience in Housing & Residence Life at a university or college
  • Some experience in StarRez Housing Software

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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