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The Assignment Coordinator is responsible for managing student housing assignment processes, including applications, license agreements, room assignments, and related data administration. This role provides administrative and operational support for on-campus and off-campus residential properties, serves as a primary point of contact for students and families regarding housing assignments, and supports reporting, communications, and system management to ensure accurate and timely housing operations.
Job Responsibility:
Coordinate the processing of residential housing applications and license agreements
Assign rooms and roommates for students across apartments, residence halls, and leased or owned off-campus properties
Process housing requests for new and returning students in accordance with established criteria and timelines
Coordinate placement of new residents and room selection processes for returning residents
Process and manage room change requests, including gathering information, advising students on options, and updating assignments in housing systems
Participate in assignment audits to identify and correct errors or inconsistencies
Utilize housing management and project tracking systems to administer assignments, manage forms, track communications, and support workflow
Maintain accurate housing data to support billing, mailings, confirmations, rosters, and occupancy tracking
Create, manage, and distribute reports and statistics, including occupancy reports, resident rosters, and dashboards
Anticipate reporting needs and recommend new reports or process improvements
Serve as a primary point of contact for students and parents regarding housing assignments, room changes, and related concerns
Respond to daily correspondence related to assignments and occupancy questions in a timely and professional manner
Share relevant information with internal stakeholders to ensure coordinated support for residents
Assist with front office operations as needed
Support communication and publication of housing information, including applications, agreements, cost information, and general housing materials
Maintain housing-related website content to ensure accuracy and timeliness
Coordinate with internal departments to support placement needs, including accommodations and special considerations
Supervise student employees as assigned
Perform additional duties as assigned to support housing operations
Requirements:
Minimum of 3 years of progressively responsible administrative or general office experience
experience in housing, student services, or a complex service environment preferred
Strong written and verbal communication skills, with experience preparing professional correspondence, reports, and publications
Demonstrated ability to manage high volumes of requests, prioritize competing deadlines, and work independently
Proficiency with word processing, spreadsheet, presentation, database, and desktop publishing software
Experience working with data systems
familiarity with housing assignment platforms and project management tools preferred
Ability to work effectively with diverse populations and across multiple levels of an organization
High level of attention to detail, accuracy, and confidentiality