Asset Servicing Team Lead Job at Randstad (Budapest)

Service Relationship Team Lead

The Service Relationship Team Lead role involves providing leadership and guidan...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-7 years of Customer service & relationship management experience
Basic knowledge of bank products such as deposit accounts, credit cards, time deposits, preferred
Effective written and verbal communication skills
Influencing and relationship management skills
Quick learner, self-starter, and should be able to take initiatives
Good team player and should be able to work well with cross functional teams
Ability to lead teams
Matured personality with a high-level of initiative, self-driven, good time management and work integrity

Job Responsibility

Client Account Relationship Management, review customer needs and pro-actively engage with the customer to validate the understanding of the needs and provide resolution based on customer needs
Responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function
Advise CG customers to enrich the relationships by mobilizing additional funds and to be able to buy products/services
Ensure coverage of all the relationships through customer engagements
Compliance, Risk & Controls
Ensure coverage of all relationships through customer engagements, follow the engagement model prescribed by the bank for periodic interaction with the customers (includes client on boarding, relationship management etc.)
Identify opportunities for process/service improvements and volunteer in process improvement initiatives to help Business achieve its objective in Building Customer Satisfaction and Loyalty as well as operating efficiency
Follow all the operational risk mitigants implemented in BAU, through checklists, process manuals, etc.
Continue to ensure that Compliance & Regulatory risks are adequately addressed and that the Business unit is in Audit ready state at all points of time
Accelerate delivery of service through Analytical thinking and Automation with focus on process simplification & Accuracy

Fulltime

Service Delivery Manager - Asset Servicing

Banking Operations is a strategic Avaloq service line providing Banking Operatio...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

University or higher education degree and/or operational experience in Banking Operations
Min. 3 years of proven experience in banking operations organizations with the ability to deliver in a fast-paced, multi-cultural and global environment
Good knowledge of MS Office
Good communication with a process-orientation and ability to understand complex situations
Pro-active and can-do attitude with a high level of integrity and reliability
Great flexibility and willingness to learn
Strong operational risk understanding
Analytical, communication and flexibility/adaptability skills
Availability to work following EMEA shift
Fluency in English

Job Responsibility

Coordinate Tax Statement Production: Main duty is to coordinate across different teams (IT and banking operations) to produce yearly and post-production tax statements. This includes ensuring smooth communication, clear organization and structure, monitoring progress, and facilitating the resolution of defects
Facilitate and Standardize Operations: Lead the harmonization and standardization of processes across global locations, ensuring efficiency and consistency in service delivery
Client Relationship Management: Act as the primary point of contact for service management and client interactions within your division. Lead client collaboration initiatives, including meetings, workshops, site visits, and community events
Service Excellence & SLA Management: Establish, maintain, and regularly review Service Level Agreements (SLAs) to ensure that service delivery consistently meets or surpasses client expectations. Implement dashboards and reporting tools to provide transparency and actionable insights. Continuously monitor service volumes, Voice of Customer (VOC), key performance indicators (KPIs), incidents, and near misses, taking prompt corrective actions whenever necessary
Incident & Escalation Management: Serve as the first escalation point for service delivery issues, managing major incidents and ensuring thorough follow-up and resolution
Continuous Improvement & Innovation: Drive and support projects, automation, and service improvement initiatives. Foster a culture of continuous improvement and support technical enhancements to the core banking platform
Initiate, Drive, and Support Mindset Transformation: Initiate, drive, and support the transformation of the mindset of people toward automation, embracing change, and adopting AI-driven solutions across teams and processes
Cross-Functional Collaboration: Systematically collaborate with Service Managers, participate in cross-divisional meetings, and share KPI analysis and improvement initiatives. Support and drive global and cross-service projects, such as regulatory transitions, system enhancements, and client onboarding/migrations
Client Onboarding & Prospect Support: Support the onboarding of new clients and contribute to converting prospects into clients by collaborating with expert teams and participating in workshops, RFI/RFP processes, and solution reviews
Documentation & Reporting: Produce ad hoc documentation, analysis, and reporting as required for internal and client-facing purposes

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Agent-Guest Services-Lead

The Agent-Guest Services-Lead organizes and coordinates group check-in/pre-regis...

Location

Dominican Republic , Santo Domingo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None license or certification

Job Responsibility

Organize and coordinate group check-in/pre-registration procedures
Sell a room/accommodation to guests without reservations
Anticipate sold-out situations
Obtain alternative accommodations for guests with reservations
Block rooms in the computer
Perform duplicate reservation checks
Run and check daily reports/contingency lists
Supply guests with directions and information
Answer, record, and process all guest requests, questions, or concerns
Arrange transportation for guests/visitors

Fulltime

Asset Servicing Senior Manager

This is an Operations Manager role in the Asset Servicing team responsible for t...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

BS/BA degree or equivalent combination of education/experience
Masters Degree Preferred
6-10 years of experience
Subject matter expert in at least one area of the function, preferably in Asset Servicing or other securities related Operations
Strong, influential communicator who is articulate and concise
Strong risk management and control mind-set
understanding of the critical risks and necessary controls related to corporate action processing
Energetic, flexible, collaborative, and proactive
Ability to perform a range of tasks/projects and effectively lead training of other team members in process and systems compliance
Proven record of managing teams effectively

Job Responsibility

Manage the reconciliation of daily events arising from Corporate Actions
Completing sensitive transaction approvals, minimizing the risk arising from daily corporate actions events
Manage transaction processing issues
Be a senior escalation contact for internal and external stakeholders
Identify procedure gaps and actively manage the streamlining of related work processes
Develop a good understanding of products, processes, and industry practices and standards
Effectively communicate and collaborate with colleagues and stakeholders
Create and promote a culture of good governance
Manage effective business reporting including the preparation and submission of internal and external regulatory reports
Manage effective communications with internal and external stakeholders

Fulltime

Account Opening Process Team Lead

The Vice President, Account Opening Process Team Lead is a strategic professiona...

Location

Hong Kong SAR , Kowloon

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree, Master’s degree preferred
6-10 years of project management or retail banking experience – preferably from a financial services environment
ability to develop project plans, manage individual deadlines and goals
knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
manage client expectations, anticipates operational and tactical risks and tracks them
proficient in MS Office applications, Adobe Acrobat Professional
stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Job Responsibility

Manages a large multi-faceted project/account/campaign or multiple projects at the same time
owns project goals leveraging expertise to inspire a sense of shared purpose within the project team
organizes new challenges and drive business results
constantly improving their own and their teams' skills through lessons-learned reviews at project completion
possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming
articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed
promotes partner involvement through effectively communicating project status upward and to the Client
applies lessons learned from recent projects to future projects
communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues
proactively follows escalation and change control processes

What we offer

Expanded Paid Parental Leave Policy
programs that help employees balance their work and life, including generous paid time off packages
resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being.

Fulltime

EMEA Head of Asset Servicing Accounting

We are seeking a highly experienced and strategic leader to fill the role of EME...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 10+ years of extensive practical experience in Corporate Actions, gained from a Fund Accounting, Middle Office, or Custody background
Extensive practical experience in contributing to and leading significant operations and technology improvement programs as well as client onboarding initiatives, ensuring seamless integration and positive client experiences
Proven experience working effectively within an international and multi-cultural business environment
Exceptional leadership and team management abilities
Strong analytical and problem-solving skills, particularly in complex corporate action scenarios
Excellent communication and interpersonal skills, capable of influencing and collaborating across diverse stakeholders
A strategic mindset with the ability to translate vision into actionable plans
Proactive risk management and mitigation capabilities

Job Responsibility

Lead and manage the EMEA Asset Servicing Accounting team, comprising approximately 50 individuals, providing services to a diverse international client base
Oversee the end-to-end process of sourcing, validating, and accounting for corporate action events within Fund valuations
Provide expert guidance and support to clients in successfully electing on upcoming voluntary corporate action events
Actively engage and collaborate with global, cross-functional partners to spearhead and drive forward critical Operating and Technology Transformation Initiatives
Demonstrate strong strategic thinking capabilities, anticipating market and regulatory changes, and developing long-term plans for the department
Cultivate and implement a robust and proactive approach to risk management, ensuring compliance and mitigating potential operational and financial risks
Effective dealing directly with external clients and internal management at all levels of the organization

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Team Lead, Debt Solutions Manager

The primary responsibility of the Team Leader, DSM is to motivate and coach a sm...

Location

Canada

Salary:

Not provided

FARBER

Expiration Date

Until further notice

Requirements

Post-secondary education or related equivalent experience
2+ years of experience in Sales Management within the financial industry, insolvency industry and/or sales call center setting
2+ years of front line insolvency experience is an asset
Excellent verbal, listening and written communication
High computer literacy including the ability to learn new programs
Great interpersonal and relationship building skills
Excellent problem-solving skills with the ability to prioritize and manage workload demands and multiple tasks
Ability to set and meet targets and service levels of the team
Strong organizational, analytical, and critical thinking skills
Highly motivated with a desire to be successful and the innate desire to motivate others

Job Responsibility

Build, manage, and develop an effective and high performing team
Maintain frequent visibility and provide leadership to each team member
Measure and coach to key KPI’s including closing ratios, best practices compliance and pipeline management
Support RPL and assist with scheduling and organizing shift patterns for the team
Develop, maintain, and apply the knowledge learned of the insolvency industry to support the team
Answer questions from the team and help solve problems while overseeing work to ensure quality and conformity
Listen to calls to identify opportunities for improvement and provide coaching
Create superior customer experience by having team members engage, listen, and understand the needs of potential clients
Promote a strong working relationship with team members to ensure high morale, maximize productivity and customer satisfaction
Conduct one-on-one weekly meetings with team members

Fulltime

PPC Team Lead

42DM is a global full-service B2B marketing agency for tech businesses, founded ...

Location

United States , Tenafly

Salary:

Not provided

42DM

Expiration Date

Until further notice

Requirements

English proficiency at Upper-Intermediate level or higher
4+ years of hands-on PPC experience, with at least 2 years managing LinkedIn Ads campaigns
Proven track record in B2B PPC campaigns for tech clients (US/EU markets)
Strong expertise in Google Ads, Meta Ads, LinkedIn Ads
Proficiency with tracking & analytics (GA4, GTM, Firebase)
Strong analytical skills with the ability to interpret data, forecast, and create actionable insights
Experience leading a PPC team or mentoring specialists

Job Responsibility

Define and execute the strategic vision for PPC Dept, including success criteria, budget models, and full-funnel workflows
Act as a senior advisor for top-tier clients, guiding campaign direction and ensuring delivery quality
Collaborate with agency leadership to shape pricing strategies, delivery models, and service packaging
Mentor and empower PPC specialists and seniors to own delivery while aligning with long-term strategy
Lead and optimize multi-channel PPC campaigns (Google Ads, Meta Ads, LinkedIn Ads as core
X, Bing, Snapchat, CPI networks as expansion)
Develop advanced remarketing strategies (GDN, Facebook, dynamic remarketing) aligned with client goals
Drive performance improvements through data-driven optimization of ads, bids, targeting, and creative assets to boost CTR, CPL, and conversions
Explore, test, and validate new paid traffic channels, scaling those that prove effective
Ensure accuracy of analytics setup (GTM, GA4, Firebase) and tracking across funnels and events

What we offer

Competitive compensation package
Work flexibility — fully remote setup with adaptable hours, and the possibility of hybrid collaboration in part if desired
Paid time off — vacation, sick days, and company-wide holidays (with floating days included)
Professional development — access to HubSpot Academy, internal trainings, individual development plans, and reimbursement for approved external courses (subject to approval)
Company-provided equipment — including laptop and key resources

Fulltime

Asset Servicing Team Lead

Randstad

Location:
Hungary , Budapest

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

Expiration:
March 07, 2026

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Location:Hungary , Budapest

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Salary:

Job Description:

Job Responsibility:

Requirements:

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Job Posted:March 05, 2026

Expiration:March 07, 2026

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Location:
Hungary , Budapest

Category:
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Contract Type:
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Job Posted:
March 05, 2026

Expiration:
March 07, 2026