Asset Servicing Senior Manager, Citi

Citi

Location:
India, Pune

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This is an Operations Manager role in the Asset Servicing team responsible for the management of mandatory and voluntary Income and Corporate Action events across equity and fixed income products. The team ensures proceeds from income or corporate action events are posted to clients and trading desks accurately and timely. The role involves supervising the Income reconciliation and payments team, managing client and internal issues, reporting metrics, and driving process improvements.

Job Responsibility:

Manage the reconciliation of daily events arising from Corporate Actions
Completing sensitive transaction approvals, minimizing the risk arising from daily corporate actions events
Manage transaction processing issues
Be a senior escalation contact for internal and external stakeholders
Identify procedure gaps and actively manage the streamlining of related work processes
Develop a good understanding of products, processes, and industry practices and standards
Effectively communicate and collaborate with colleagues and stakeholders
Create and promote a culture of good governance
Manage effective business reporting including the preparation and submission of internal and external regulatory reports
Manage effective communications with internal and external stakeholders
Manage the training, development and mentoring of team
Manage the planning, development, and implementation of process transformation programmes
Manage the establishment of team and individual goals and the performance management
Manage and develop a suitable technical infrastructure for team

Requirements:

BS/BA degree or equivalent combination of education/experience
Masters Degree Preferred
6-10 years of experience
Subject matter expert in at least one area of the function, preferably in Asset Servicing or other securities related Operations
Strong, influential communicator who is articulate and concise
Strong risk management and control mind-set
understanding of the critical risks and necessary controls related to corporate action processing
Energetic, flexible, collaborative, and proactive
Ability to perform a range of tasks/projects and effectively lead training of other team members in process and systems compliance
Proven record of managing teams effectively
Able to drive own performance, as well as motivate, energize and develop team members
Has an ability to take a creative and a structured approach to problem solving
Proficient in MS Office (Excel, Word, and PowerPoint)
Self-reliant, good problem solver, and results oriented
Ability to partner with other teams to provide innovative solutions
Be creative and have a structured approach to problem solving
Ability to effectively prioritise and manage competing deadlines
Evidence of effective project management methodology preferred but not necessary

Nice to have:

Evidence of effective project management methodology
Masters degree

Additional Information:

Job Posted:
September 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Asset Servicing Senior Manager