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Citi Logo Citi · Finance

Asset Servicing Intermediate Analyst

Poland, Warsaw · Job Posted November 25, 2025
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Job Description

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Responsibility

  • Provide daily oversight and coordination of operational activities, ensuring smooth workflows, adherence to deadlines, and accurate completion of checklists for compliance and efficient task management
  • Oversee the timely identification, investigation, and resolution of cash breaks and reconciliation discrepancies, including positions related to Corporate Action and/or Income Payments
  • Coordinate and manage the processing of claims, ensuring adherence to established procedures and timely resolution
  • Manage team communication channels, including email flow for prompt responses and efficient task assignment, and serve as the first point of escalation for complex or sensitive inquiries
  • Develop client-specific service solutions and maintain rigorous quality control standards across all processes
  • Participate in system testing initiatives, providing valuable input, and maintain current awareness of product changes and system enhancements
  • Provide support and assistance to team members during high-volume periods, offer back-up coverage, and perform other assigned duties
  • Assume delegated non-HR managerial responsibilities as required, including operational decision-making, project oversight, and representing the manager in meetings.

Requirements

  • 3-5 years of relevant experience in asset servicing, operations, or a related financial services role
  • Basic to intermediate level experience with a demonstrated understanding of supervisory principles
  • In-depth knowledge of securities processing, combined with a solid understanding of the industry standards and practices
  • Demonstrated ability to communicate with tact and diplomacy, capable of exchanging potentially complex/sensitive information with various stakeholders
  • Proven ability to deal with most problems independently, exercising sound judgment
  • Possesses latitude to resolve complex issues related to the analysis of hedge fund activities and operational discrepancies
  • Bachelor’s/University degree or equivalent experience.
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