Asset Servicing Analyst Job at Citi (Tokyo)

Asset Services Analyst

The Asset Services Analyst will be responsible for monitoring and analyzing corp...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or higher - Finance is a plus but not necessary
Advanced level of English (spoken and written)
Theoretical knowledge, understanding of: Multiple types of investment instruments including: Equity securities, Fixed Income and Asset Backed securities, or Custody, Asset Services business, or Role of a Custody bank in Finance industry, or Funds Reconciliation and Processing
2+ years of work experience with investment banking background in one of the following: Operational experience in Corporate Actions - would be a huge advantage, or Asset Services in non operational functions but with understanding of the Asset Services function, or Trades Settlement processing, or Funds Reconciliation and processing, or Tax Reclaim Services, or Transfer Agency

Job Responsibility

Monitor, analyze, and interpret mandatory corporate action events (dividends, mergers, acquisitions, stock splits, spin-offs, rights issues, etc.)
Ensure accurate and timely capture of event details into internal systems
Coordinate with custodians, depositories, and internal stakeholders (middle office, risk, and operations) to validate event information and entitlements
Perform detailed entitlement calculations and reconciliations for impacted client positions, ensuring accuracy in downstream processing
Facilitate timely dissemination of event information to internal teams and ensure correct posting of proceeds or adjustments to client accounts
Manage exceptions, investigate discrepancies, and escalate complex issues to relevant teams for resolution to minimize financial risk
Participate in audit requests, internal controls, and continuous process improvements for operational efficiency and compliance
Maintain up-to-date knowledge of global market practices, regulatory requirements, and changes in corporate action standards

What we offer

Competitive base salary (which is annually reviewed) + discretional annual performance related bonus
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Hybrid working model (up to 2 days working at home per week)
Sport and team recreation activities, Sport Card
Access to an array of learning and development resources, career development opportunities

Fulltime

Asset Servicing Intermediate Analyst

Working at Citi is far more than just a job. A career with us means joining a te...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of relevant experience in asset servicing, operations, or a related financial services role
Basic to intermediate level experience with a demonstrated understanding of supervisory principles
In-depth knowledge of securities processing, combined with a solid understanding of the industry standards and practices
Demonstrated ability to communicate with tact and diplomacy, capable of exchanging potentially complex/sensitive information with various stakeholders
Proven ability to deal with most problems independently, exercising sound judgment
Possesses latitude to resolve complex issues related to the analysis of hedge fund activities and operational discrepancies
Bachelor’s/University degree or equivalent experience.

Job Responsibility

Provide daily oversight and coordination of operational activities, ensuring smooth workflows, adherence to deadlines, and accurate completion of checklists for compliance and efficient task management
Oversee the timely identification, investigation, and resolution of cash breaks and reconciliation discrepancies, including positions related to Corporate Action and/or Income Payments
Coordinate and manage the processing of claims, ensuring adherence to established procedures and timely resolution
Manage team communication channels, including email flow for prompt responses and efficient task assignment, and serve as the first point of escalation for complex or sensitive inquiries
Develop client-specific service solutions and maintain rigorous quality control standards across all processes
Participate in system testing initiatives, providing valuable input, and maintain current awareness of product changes and system enhancements
Provide support and assistance to team members during high-volume periods, offer back-up coverage, and perform other assigned duties
Assume delegated non-HR managerial responsibilities as required, including operational decision-making, project oversight, and representing the manager in meetings.

Fulltime

Asset Servicing Intermediate Analyst

The Asset Servicing Intermediate Analyst role involves working in Voluntary Corp...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous experience in Voluntary Corporate Actions in a broker dealer environment
Evidence of ability to perform multiple tasks and work towards multiple deadlines
Able communicator with strong written and verbal communication skills
Comfortable working in a team environment and using own initiative
Able to drive own performance and willing to learn
Can manage time effectively
Proficient in MS Office (Excel and Word)
Self-reliant, good problem solver, and results oriented
Strong attention to detail
Ability to partner with other teams to provide innovative solutions

Job Responsibility

Plan and execute daily assigned activities efficiently
Investigate any issues that may arise and direct to appropriate departments
Support preparation and submission of internal and external regulatory reports
Identify procedure gaps and make suggestions for process transformation
Apply understanding of how team integrates with others
Effectively communicate and collaborate with colleagues and stakeholders
Be involved in user testing of new technology enhancements

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance-related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources

Fulltime

Asset Servicing Intmd Analyst

The Subject Matter Expert will focus on delivering worldwide Corporate Event ann...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong financial instruments background with Corporate Action Asset Servicing experience preferable
Proven operational experience
Background in operating in multiple operating systems
Ability to analyse processes and identify inherent risks
Good inter-personal and communications skills
Both a strong team player plus self-starter
Creative and resourceful problem solving
Proven process oversight
Project management and implementation skills are nice to have

Job Responsibility

Taking information from golden sources and apply to operating systems
Monitoring and handling exceptions basing on experience and knowledge
Acting at a right time in line with operational notes
Troubleshoot and resolve operational and technical issues that require deep domain expertise
Serve as the primary authority and go-to resource for in-depth knowledge in Corporate Action Event Capture area
Provide technical direction and expert support to operational readiness teams, management, and other stakeholders
Stay abreast of technological upgrades within the processing systems to proactively recommend their adoption where beneficial
Participate in UAT testing, analysis of received evidence and providing sign offs for technological upgrade
Act as a trainer to junior and mid-level operational staff, fostering skill development and elevating the overall market and technical competency of the team
Develop and deliver operational and technical training, workshops, and documentation to disseminate knowledge across the organization

What we offer

Global benefits
Support for well-being
Growth opportunities
Work-life balance

Fulltime

Asset Servicing Senior Analyst

The role is placed in the Securities Services Operations Department being part o...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Knowledge of capital market regulation and infrastructure
Deep knowledge of custody processes
3+ experience in custody operation
Strong focus on customer needs, business risk and processes efficiency
The ability to make decisions, work under time pressure
Very good work organization, communication skills
University degree or equivalent experience
Fluent in Polish and English (in speaking and writing)

Job Responsibility

Daily investigation of corporate actions events on various types of securities (stocks, bonds, warrants etc.)
Utilizing data vendors, companies documentation, agent banks and depositories information to research and prepare corporate actions notifications
Ensuring timeliness and correctness of various types of event notifications provided to Clients
Client instructions processing and execution on the market
Interacting with internal teams (New Issues, Settlement, Client Service) on daily bases to proceed with business requirements
Working on projects related to process improvement, enhancement of control environment and automation
Acting as a business analyst on IT and market related projects

What we offer

Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more)
Access to e-learning platform (Degreed) as well as English learning platform
Possibility to gain globally appreciated work experience
Flexible and partly-remote working conditions

Fulltime

Reference Data Services Analyst

The Reference Data Services Analyst 1 requires a good knowledge of the range of ...

Location

Philippines , City of Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Managing various data remediation work streams
Experience of maintaining financial instrument static data within a capital markets environment
Takes ownership of allocated work and is accountable
Able to identify, trouble shoot issues and ultimately escalate
Financial services related qualifications

Job Responsibility

Remediates data in the Security Coding systems
Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
Liaises with other teams globally to ensure data quality is remediated
Provides a high level of customer service to our internal stakeholders
Owns ad-hoc projects from inception through to completion
Provides tangible metrics to Management
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Customer Service Analyst

The Customer Service Analyst position is responsible for assisting in customer r...

Location

Malaysia , Penang

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree/University degree or equivalent experience
experience in customer service
proven investigative, analytical and risk management skills
demonstrated ability to present concepts and influence/lead change
consistently demonstrate clear and concise written and verbal communication
proficiency in spoken and written English and Chinese (Mandarin / Cantonese)
consistently deliver high-quality customer service with focus on building client relationship and achieving quality results

Job Responsibility

Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
conduct necessary analyses to address client needs
communicate resolutions to clients
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
resources to manage financial well-being and help plan for the future
access to learning and development resources to broaden and deepen skills and knowledge

Fulltime

Service Analyst 1 CBPS

The Service Analyst 1 in CBPS is an entry-level position servicing off-shore cli...

Location

Philippines , City of Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous relevant experience preferred
Series 6 and 26 License
Fundamental understanding of industry regulations in the US and Canada, extensive understanding of systems, products and culture
Proven knowledge of securities, insurance and mortgage lending laws and regulations as they apply to sales practice issues affecting the sales force
Effective verbal and written communication
Influencing and relationship management skills
Proven ability to creatively solve problems
Bachelor’s/University degree or equivalent experience

Job Responsibility

Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines
Ensure accuracy of research and compliance advice provided to members of sales force team
Develop information regarding required changes in reports and procedures
Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns
Support sales force and management by implementing recommendations concerning changes, improvements and enhancements
Apply knowledge of how the team interacts with others in order to accomplish Customer Service goals
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Asset Servicing Analyst

Citi

Location:
Japan , Tokyo

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

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Location:Japan , Tokyo

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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