Asset Services Manager Job at Coates

Service Delivery Manager - Asset Servicing

Banking Operations is a strategic Avaloq service line providing Banking Operatio...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

University or higher education degree and/or operational experience in Banking Operations
Min. 3 years of proven experience in banking operations organizations with the ability to deliver in a fast-paced, multi-cultural and global environment
Good knowledge of MS Office
Good communication with a process-orientation and ability to understand complex situations
Pro-active and can-do attitude with a high level of integrity and reliability
Great flexibility and willingness to learn
Strong operational risk understanding
Analytical, communication and flexibility/adaptability skills
Availability to work following EMEA shift
Fluency in English

Job Responsibility

Coordinate Tax Statement Production: Main duty is to coordinate across different teams (IT and banking operations) to produce yearly and post-production tax statements. This includes ensuring smooth communication, clear organization and structure, monitoring progress, and facilitating the resolution of defects
Facilitate and Standardize Operations: Lead the harmonization and standardization of processes across global locations, ensuring efficiency and consistency in service delivery
Client Relationship Management: Act as the primary point of contact for service management and client interactions within your division. Lead client collaboration initiatives, including meetings, workshops, site visits, and community events
Service Excellence & SLA Management: Establish, maintain, and regularly review Service Level Agreements (SLAs) to ensure that service delivery consistently meets or surpasses client expectations. Implement dashboards and reporting tools to provide transparency and actionable insights. Continuously monitor service volumes, Voice of Customer (VOC), key performance indicators (KPIs), incidents, and near misses, taking prompt corrective actions whenever necessary
Incident & Escalation Management: Serve as the first escalation point for service delivery issues, managing major incidents and ensuring thorough follow-up and resolution
Continuous Improvement & Innovation: Drive and support projects, automation, and service improvement initiatives. Foster a culture of continuous improvement and support technical enhancements to the core banking platform
Initiate, Drive, and Support Mindset Transformation: Initiate, drive, and support the transformation of the mindset of people toward automation, embracing change, and adopting AI-driven solutions across teams and processes
Cross-Functional Collaboration: Systematically collaborate with Service Managers, participate in cross-divisional meetings, and share KPI analysis and improvement initiatives. Support and drive global and cross-service projects, such as regulatory transitions, system enhancements, and client onboarding/migrations
Client Onboarding & Prospect Support: Support the onboarding of new clients and contribute to converting prospects into clients by collaborating with expert teams and participating in workshops, RFI/RFP processes, and solution reviews
Documentation & Reporting: Produce ad hoc documentation, analysis, and reporting as required for internal and client-facing purposes

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Asset Servicing Group Manager

The Asset Servicing Group Manager is a pivotal leadership role, overseeing a Cor...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of progressive experience in financial services operations
Extensive senior-level experience and deep expertise in Asset Servicing
Proven experience managing a team
Bachelor's/University degree in Finance, Accounting, or related quantitative field required
Master's degree (MBA, MS in Finance, etc.) highly preferred
Demonstrated strategic leadership with ability to manage large, complex functions
Expert-level understanding of cash flows, accounting treatments, operational controls
Comprehensive knowledge of investment instruments including Equity and Fixed Income securities
Exceptional analytical, critical thinking, problem-solving skills
Superior communication, negotiation, and presentation skills

Job Responsibility

Provide strategic leadership and functional oversight for Corporate Action team
Manage, mentor and coach the team
Direct comprehensive reconciliation, processing, and payment facilitation for corporate action events
Conduct in-depth analyses to identify and resolve root causes of systemic operational issues
Champion robust compliance and adherence to established procedures
Proactively assess and manage business risks
Manage and report complex control issues to senior management
Cultivate and sustain strategic relationships with critical stakeholders

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to learning and development resources

Fulltime

Asset Servicing Senior Manager

This is an Operations Manager role in the Asset Servicing team responsible for t...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

BS/BA degree or equivalent combination of education/experience
Masters Degree Preferred
6-10 years of experience
Subject matter expert in at least one area of the function, preferably in Asset Servicing or other securities related Operations
Strong, influential communicator who is articulate and concise
Strong risk management and control mind-set
understanding of the critical risks and necessary controls related to corporate action processing
Energetic, flexible, collaborative, and proactive
Ability to perform a range of tasks/projects and effectively lead training of other team members in process and systems compliance
Proven record of managing teams effectively

Job Responsibility

Manage the reconciliation of daily events arising from Corporate Actions
Completing sensitive transaction approvals, minimizing the risk arising from daily corporate actions events
Manage transaction processing issues
Be a senior escalation contact for internal and external stakeholders
Identify procedure gaps and actively manage the streamlining of related work processes
Develop a good understanding of products, processes, and industry practices and standards
Effectively communicate and collaborate with colleagues and stakeholders
Create and promote a culture of good governance
Manage effective business reporting including the preparation and submission of internal and external regulatory reports
Manage effective communications with internal and external stakeholders

Fulltime

Asset Servicing Group Manager

The Asset Servicing Group Manager is accountable for leading complex functions s...

Location

India , Gurgaon

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience
senior to advanced level experience in a related role with commensurate experience in people management
significant exposure to Market Data (Corporate Actions, Pricing and Reference Data)
broad understanding of opportunities that exist within Funds Services and/or Securities Services
demonstrated success dealing with Clients and Senior Management
experience fostering a transparent control environment with strong focus on proactive risk management
ability to exhibit strong and influential communication skills with a senior level audience (internally/externally)
experience in hiring and developing internal and external talent

Job Responsibility

leading teams responsible for Corporate Actions (validating, accounting and reporting) and security reference data (validating, capturing and reporting)
monitoring and ensuring delivery of related services from internal Citi partners within a separate management chain
managing multiple teams or a functional area
evaluating subordinates' performance and making recommendations for pay increases, hiring, terminations and other personnel actions
managing regional alignment with global best practices, developing organizational strategies, and building credibility and trust with regional partners and management
supporting multiple high-priority strategic projects, appropriately leveraging and allocating necessary resources to ensure successful delivery
supporting a wide range of internal clients across the broader global Citi network (product, operations, client delivery, and technology) and external corporate clients
developing, analyzing and validating key data points and performance measures to proactively manage risk and identify opportunities for productivity
executing on all other duties as assigned
assessing risk in business decisions and driving compliance with applicable laws, rules and regulations

Fulltime

IT Software Asset Manager

The IT Software Asset Manager is responsible for the governance, optimization, a...

Location

United States , San Jose

Salary:

108000.00 - 135000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Business Administration, or related field
5–7 years of experience in Software Asset Management (SAM), IT Asset Management (ITAM), or SaaS vendor/subscription management
Hands-on experience managing enterprise applications (e.g., SAP, Workday, Atlassian, Google Workspace, Slack, ADP, MathWorks, etc.)
Strong understanding of software licensing models (SaaS, subscription, perpetual, concurrent, enterprise agreements)
Proficiency with ITAM/SAM tools (ServiceNow, Flexera, Snow, or similar)
Advanced Excel/financial analysis skills and familiarity with software usage analytics
Excellent negotiation and vendor-management capabilities
Strong analytical, communication, and stakeholder-management skills
Detail-oriented, organized, and able to manage multiple priorities in a fast-moving environment

Job Responsibility

Maintain a centralized inventory of all software assets, licenses, and SaaS subscriptions
Oversee procurement, deployment, renewal, and retirement processes to ensure accurate entitlement and usage tracking
Partner with Finance and Procurement to align software spending with budget forecasts and business priorities
Ensure adherence to software license agreements, vendor terms, and regulatory requirements
Lead internal audits and coordinate with external auditors during software license reviews
Identify and mitigate compliance risks
Analyze software utilization data to identify underused or redundant licenses and drive cost-saving initiatives
Develop and implement strategies for license pooling, reallocation, and optimization
Negotiate contracts and renewals to secure optimal pricing and service terms
Support vendor relationship management and maintain renewal calendars and documentation

Fulltime

Client Services Manager

Our client is a successful boutique asset manager. They are hiring a French spea...

Location

France , Paris

Salary:

Not provided

Stephen Bell Associates

Expiration Date

Until further notice

Requirements

Fluent French and English
Proven experience in institutional or wholesale asset management client services
Good understanding of the European asset management industry
Interest in financial markets
Strong communication and relationship building skills
Ability to prioritise and meet multiple deadlines in an entrepreneurial environment

Job Responsibility

Act as the primary point of contact for institutional and wholesale clients in France and several other European markets
Support the completion of RFPs, RFIs, manager and operational DDQs and ad-hoc requests from prospective and existing clients
Attend client review meetings and send follow-up reports
Deliver client onboarding, including financial analysis and coordination with transfer agents
Handle clients enquiries regarding fund features, portfolio management and market data
Manage client queries and process their portfolio requests to agreed service levels
Undertake monthly reporting for existing clients
Work with sales, fund operations and finance to resolve client services issues
Produce distribution agreements, platforms registrations and KYC in collaboration with compliance
Undertake CRM monitoring and reporting

Fulltime

Asset Servicing Intermediate Analyst

Working at Citi is far more than just a job. A career with us means joining a te...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of relevant experience in asset servicing, operations, or a related financial services role
Basic to intermediate level experience with a demonstrated understanding of supervisory principles
In-depth knowledge of securities processing, combined with a solid understanding of the industry standards and practices
Demonstrated ability to communicate with tact and diplomacy, capable of exchanging potentially complex/sensitive information with various stakeholders
Proven ability to deal with most problems independently, exercising sound judgment
Possesses latitude to resolve complex issues related to the analysis of hedge fund activities and operational discrepancies
Bachelor’s/University degree or equivalent experience.

Job Responsibility

Provide daily oversight and coordination of operational activities, ensuring smooth workflows, adherence to deadlines, and accurate completion of checklists for compliance and efficient task management
Oversee the timely identification, investigation, and resolution of cash breaks and reconciliation discrepancies, including positions related to Corporate Action and/or Income Payments
Coordinate and manage the processing of claims, ensuring adherence to established procedures and timely resolution
Manage team communication channels, including email flow for prompt responses and efficient task assignment, and serve as the first point of escalation for complex or sensitive inquiries
Develop client-specific service solutions and maintain rigorous quality control standards across all processes
Participate in system testing initiatives, providing valuable input, and maintain current awareness of product changes and system enhancements
Provide support and assistance to team members during high-volume periods, offer back-up coverage, and perform other assigned duties
Assume delegated non-HR managerial responsibilities as required, including operational decision-making, project oversight, and representing the manager in meetings.

Fulltime

Senior Property Asset Manager

Exclusive Job Opportunity for a Senior Property & Asset Manager at a privately o...

Location

United Kingdom , London

Salary:

Not provided

Madison Berkeley

Expiration Date

Until further notice

Requirements

Commercial property management experience (essential)
Strategic Asset Management Experience including L&T / Leasing / Refurb
RICS-accredited or relevant real estate degree (essential)
Strong understanding of service charges, rent collection, financial management, and Landlord & Tenant law
Experience onboarding new customers, overseeing lease terminations and renewals, and managing dilapidations
Ambitious, collaborative, and comfortable working within a high-performing, fast-paced team

Job Responsibility

Take full accountability for a diverse London & National portfolio made up of Industrial / Retail and Commercial
Lead day-to-day management tasks including regular site inspections, occupier engagement, service charge reconciliation, budgeting, and managing licences, wayleaves, and alterations
Complete asset management tasks that will include, leasing, rent review, lease renewals, financial analysis, capex & refurbishments
Take ownership of Health & Safety matters and resolve non-compliant lease issues, including unauthorised subletting and alterations
Contribute to a fast-paced, collaborative team environment, enhancing customer experience while supporting colleagues and delivering key initiatives

What we offer

Highly competitive salary and benefits package + Bonus
Hybrid and flexible working environment
Exposure to asset management

Fulltime

Asset Services Manager

Coates

Location:
Australia

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 31, 2025

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Asset Services Manager

Coates

Location:Australia

Category:Logistics

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 31, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Asset Servicing Group Manager

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Location:
Australia

Category:
Logistics

Contract Type:
Not provided

Job Posted:
December 31, 2025