Asset Protection Detective Job at Vallarta Supermarkets (Santa Clarita)

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Manager - Omni Fraud Prevention (Asset Protection)

The MANAGER OF OMNI FRAUD PREVENTION oversees online fraud management for all br...

Location

United States , Pataskala

Salary:

85000.00 - 100000.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

5+ years’ experience in fraud prevention and investigation
Bachelor’s degree or equivalent experience
Expert knowledge of Ecommerce fraud management applications, and knowledge of fraud risks associated with credit, debit and gift cards (a must)
Experienced with Customer Contact Center apps such as Sales Force, MAO, and ATG
Strong analytical, investigative, and problem-solving abilities
detail-oriented, independent, and organized
Experience in managing several projects simultaneously while maintaining a strong attention to detail
Strong verbal and written communication skills and strong interpersonal skills with the ability to clearly articulate complex concepts to peers and management
3-5 years fraud management experience in a leadership role, preferably in the retail environment
2+ years of data analytics, preferably focused on fraud risk

Job Responsibility

Experienced with the chargeback process, able to analyze chargeback reports, pinpoint causes and gaps. Use this data to enhance our fraud detection systems as needed to address current risks and exposures
Thorough knowledge of both rule-based and artificial intelligence fraud prevention systems
comfortable implementing rules in the tool to stop additional fraud and able to comprehend the workings of AI systems
Review, investigate, and track suspicious activity, analyze trends, communicate fraud/security threats to management, and provide recommendations for loss mitigation as needed
Build relationships with internal partners, ensuring proactive communication to understand and be responsive to business needs
Oversee regular Customer Contact Center meetings, deliver transparent updates about ongoing issues affecting fraud operations, encourage agreement on solutions, and monitor action items until they are resolved
Ability to learn new applications as needed to support Knitwell’s overall fraud strategy
Make sure that systems and processes always maintain an effective balance between preventing fraud and delivering a positive customer experience
Ability to translate Departmental fraud management strategy into actionable tasks for the team and drive results
Ensure all fraud prevention activities comply with regulatory requirements and internal policies. Continuously review and update procedures to maintain a robust fraud prevention framework

What we offer

Merchandise discount at select KnitWell Group brands
Support for your individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Asset Protection Coordinator

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Los Angeles

Salary:

20.42 - 29.42 USD / Hour

CVS Health

Expiration Date

August 08, 2026

Requirements

Physical abilities to support the essential functions of the role as listed above
Excellent observational skills and able to recall and describe detailed facts
Able to see and hear in order to perform observational duties
Able to engage and communicate well with customers and provide excellent customer service
Able to communicate effectively, both verbally and in writing
Able to prepare and submit external theft reports as needed
Able to communicate effectively with both Asset Protection and Store Leadership Teams
Work a flexible schedule that will include nights and weekends
1 to 3 years experience

Job Responsibility

Provides attentive, friendly customer service
Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer requests
Moves throughout the store to monitor assigned store(s) for activity that causes the loss of CVS Pharmacy assets/products
Communicates with Store Management about observations and asks Store Management for guidance/assistance if theft is suspected
Does not apprehend suspected shoplifters
Inspects high-risk product categories regularly to detect and deter theft activity
Ensures use of approved asset/product protection equipment and the security labeling program
Prepares External Theft reports in Auror system as incidents occur and monitors feeds to gather and share intelligence on known repeat offenders with key stakeholders

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources

Fulltime

Asset Protection Coordinator

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Boston

Salary:

17.00 - 26.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Physical abilities to support the essential functions of the role as listed above, such as able to stand and/or move throughout the store for the majority of work time in order to provide excellent customer service and conduct effective theft prevention. Able to stoop, knell or crouch, and able to reach or grasp objects, including objects on lower shelves. Able to perform duties requiring manual dexterity, including but not limited to: applying security tags, and using keys to open and close locks
Excellent observational skills and able to recall and describe detailed facts. Able to see and hear in order to perform observational duties, including but not limited to: reading small print on labels, tags or containers
Able to engage and communicate well with customers and provide excellent customer service
Able to communicate effectively, both verbally and in writing. Able to prepare and submit external theft reports as needed. Able to communicate effectively with both Asset Protection and Store Leadership Teams
Work a flexible schedule that will include nights and weekends
1 to 3 years experience

Job Responsibility

Provides attentive, friendly customer service. Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer requests
Moves throughout the store to monitor assigned store(s) for activity that causes the loss of CVS Pharmacy assets/products. Communicates with Store Management about observations and asks Store Management for guidance/assistance if theft is suspected. Does not apprehend suspected shoplifters
Inspects high-risk product categories regularly to detect and deter theft activity
Ensures use of approved asset/product protection equipment and the security labeling program
Prepares External Theft reports in Auror system as incidents occur and monitors feeds to gather and share intelligence on known repeat offenders with key stakeholders

What we offer

Medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

Asset Protection Coordinator

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Hialeah

Salary:

17.00 - 26.00 USD / Hour

CVS Health

Expiration Date

August 05, 2026

Requirements

Physical abilities to support the essential functions of the role as listed above, such as able to stand and/or move throughout the store for the majority of work time in order to provide excellent customer service and conduct effective theft prevention. Able to stoop, knell or crouch, and able to reach or grasp objects, including objects on lower shelves. Able to perform duties requiring manual dexterity, including but not limited to: applying security tags, and using keys to open and close locks.
Excellent observational skills and able to recall and describe detailed facts. Able to see and hear in order to perform observational duties, including but not limited to: reading small print on labels, tags or containers.
Able to engage and communicate well with customers and provide excellent customer service.
Able to communicate effectively, both verbally and in writing. Able to prepare and submit external theft reports as needed. Able to communicate effectively with both Asset Protection and Store Leadership Teams
Work a flexible schedule that will include nights and weekends.
1 to 3 years experience

Job Responsibility

Provides attentive, friendly customer service. Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer requests.
Moves throughout the store to monitor assigned store(s) for activity that causes the loss of CVS Pharmacy assets/products. Communicates with Store Management about observations and asks Store Management for guidance/assistance if theft is suspected. Does not apprehend suspected shoplifters.
Inspects high-risk product categories regularly to detect and deter theft activity.
Ensures use of approved asset/product protection equipment and the security labeling program.
Prepares External Theft reports in Auror system as incidents occur and monitors feeds to gather and share intelligence on known repeat offenders with key stakeholders.

What we offer

Medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

Asset Protection Agent

The Supply Chain Asset Protection Agent will be responsible for supporting all l...

Location

United States , Upper Marlboro

Salary:

26.05 - 27.10 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

High school diploma, GED or equivalent
2+ years’ experience in customer facing service position, ideally in loss prevention, security or risk management
Ability to effectively communicate with associates at various levels within the company
Excellent communication and interpersonal skills
A calm head when dealing with safety and security issues
able to effectively respond and resolve safety/security issues
Proven experience where a high-level of accountability, initiative and ownership was displayed

Job Responsibility

Greet and interact with building personnel of all levels
Monitor identification badges for entry/exit to the building for all employees, visitors, vendors, temporary employees, contractors, truck drivers, etc.
Scan building associates, visitors, and vendors using electronic walk-through metal detectors and/or hand-held metal detectors (where applicable)
Perform visual searches of bags, briefcases and other carry-in items to ensure that no prohibited items enter the building
Use interpersonal skills and directive behaviors, when needed, to ensure that the security screening procedures are followed by all individuals
Escalate highly sensitive situations that may result in collaboration with other loss prevention staff and/or local law enforcement, as needed
Serve as a partner in the area of operational processes and inventory to reduce shrink
Initiate and conduct investigation of shrinkage/loss and follow through on resolutions in partnership with Investigator and/or Asset Protection Manager
Maintain all site-required documentation related to loss prevention and safety issues (i.e. accident reports, inspection reports, training logs etc.)
Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensure working functionally of all systems

What we offer

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
medical/vision/dental/life/disability insurance options
PTO accruals, Holidays
performance-based incentives/bonuses

Fulltime

Asset Protection Coordinator

We’re building a world of health around every individual — shaping a more connec...

Location

United States , New York

Salary:

19.00 - 28.00 USD / Hour

CVS Health

Expiration Date

July 01, 2026

Requirements

Physical abilities to support the essential functions of the role as listed above, such as able to stand and/or move throughout the store for the majority of work time in order to provide excellent customer service and conduct effective theft prevention. Able to stoop, knell or crouch, and able to reach or grasp objects, including objects on lower shelves. Able to perform duties requiring manual dexterity, including but not limited to: applying security tags, and using keys to open and close locks
Excellent observational skills and able to recall and describe detailed facts. Able to see and hear in order to perform observational duties, including but not limited to: reading small print on labels, tags or containers
Able to engage and communicate well with customers and provide excellent customer service
Able to communicate effectively, both verbally and in writing. Able to prepare and submit external theft reports as needed. Able to communicate effectively with both Asset Protection and Store Leadership Teams
Work a flexible schedule that will include nights and weekends
1 to 3 years experience
High School Diploma or General Equivalent Development (GED)

Job Responsibility

Provides attentive, friendly customer service. Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer requests
Moves throughout the store to monitor assigned store(s) for activity that causes the loss of CVS Pharmacy assets/products. Communicates with Store Management about observations and asks Store Management for guidance/assistance if theft is suspected. Does not apprehend suspected shoplifters
Inspects high-risk product categories regularly to detect and deter theft activity
Ensures use of approved asset/product protection equipment and the security labeling program
Prepares External Theft reports in Auror system as incidents occur and monitors feeds to gather and share intelligence on known repeat offenders with key stakeholders
Provide customer service to prevnt theft and reduce friction caused by product protection by unlocking and securing devices as needed
External Theft Reporting and Review potential links of habitual offenders in Auror System. Proactive Intelligence Sharing with DAPL. ORC Team and Store Manager
Monitor store compliance with AP related programs that prevent external theft. Take corrective action within this job description to remedy any vulnerabilities. Report findings to DAPL and Store Leadership

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

!

Area Investigator Asset Protection

The Investigator under the direction of the APDM for responding to incidents/req...

Location

United States , Santa Clarita

Salary:

22.50 - 26.00 USD / Hour

Vallarta Supermarkets

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Prior loss prevention experience in theft apprehensions preferred but not required
Must possess the ability to make good sound decisions under stressful situations
Must be able to maintain/manage confidential information
Must be able to stand/walk the sales floor for the entire scheduled shift
Ability to work nights, weekends, and holidays appropriate to retail business needs
Must be able to submit and successfully pass a criminal background check
Must be at least 18
Basic understanding of Spanish and English language
reading, writing and speaking

Job Responsibility

Investigate food portions in the service departments
Investigate unauthorized discounts that includes, mark downs, mislabeling/mispricing, under weighing products
Investigate shrink on service departments or low profits due to over ordering product, product thrown away, receiving issues, using product to make byproducts or any other possible theft
Utilize data available through CCTV systems, exception report system, or NCR reports to develop cases on possible dishonest acts
Investigate vendor theft by working with Area Internal Auditor
Investigate liquor, baby formula and tobacco theft
Train new Asset Protection Area Auditors and/or conduct auditors’ responsibility to include AP Detective work

Fulltime

Asset Protection Area Auditor

The responsibility of the Area Auditor of Asset Protection consists of conductin...

Location

United States , Santa Clarita

Salary:

23.50 - 27.00 USD / Hour

Vallarta Supermarkets

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education required
Minimum of two (2) years of experience in loss prevention preferably in a multi-store environment
Must be able to travel within assigned district
Must have a valid/current driver license to operate a motor vehicle
Must be able to submit and successfully pass a criminal background check
Must be at least 18
Local candidates only

Job Responsibility

Conduct multiple internal store compliance audits in the assigned area, such as Meat receiving, Grocery receiving, front end and Safety audits
Conduct internal and external investigations
Train new AP Detectives in the area of external theft apprehensions
Conduct external theft investigations including working undercover and apprehending suspects committing shoplifting
Complete incident reports and submit to corporate office
Provide training to store management and store team members as needed on loss prevention/Asset Protection initiatives

What we offer

Medical, Dental, and Vision
Company Paid Basic Life $10,000 & Basic AD&D $10,000
401K
Paid time off for vacation, holidays and sick leave

Fulltime

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Asset Protection Detective

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