This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Supply Chain Asset Protection Agent will be responsible for supporting all loss prevention, safety and security initiatives designed to safeguard company assets which include the property, building, fixtures, equipment, merchandise, supplies, money and most importantly, our employees. Supply Chain Asset Protection Agents are tasked with the important role of keeping the building and employees safe, as well as identifying and investigating potential loss situations. If you have a passion for customer service, safety, working in a team environment and investigations, where every day brings a new challenge, this may be the job for you.
Job Responsibility
Greet and interact with building personnel of all levels
Monitor identification badges for entry/exit to the building for all employees, visitors, vendors, temporary employees, contractors, truck drivers, etc.
Scan building associates, visitors, and vendors using electronic walk-through metal detectors and/or hand-held metal detectors (where applicable)
Perform visual searches of bags, briefcases and other carry-in items to ensure that no prohibited items enter the building
Use interpersonal skills and directive behaviors, when needed, to ensure that the security screening procedures are followed by all individuals
Escalate highly sensitive situations that may result in collaboration with other loss prevention staff and/or local law enforcement, as needed
Serve as a partner in the area of operational processes and inventory to reduce shrink
Initiate and conduct investigation of shrinkage/loss and follow through on resolutions in partnership with Investigator and/or Asset Protection Manager
Maintain all site-required documentation related to loss prevention and safety issues (i.e. accident reports, inspection reports, training logs etc.)
Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensure working functionally of all systems
Perform daily warehouse walks of the interior and exterior of the building, thoroughly examining doors, window, gates, fences and lighting to ensure proper function and physical security standards are met
Document findings and implement corrective actions when necessary
Review camera video footage for investigative or research purposes
Respond to all building alarms and take appropriate action
Complete initial incident/accident documentation
Forward to appropriate individuals (Supply Chain Asset Protection Investigator/Manager/Supply Chain HR Manager) for follow up investigation and action
Support building manager/manager-in-charge with opening and closing the building, when necessary
Maintain confidentiality in matters involving security and/or personnel issues in the workplace
Work weekends and/or overnight shifts as necessary
Performs special projects at the direction of the Asset Protection Manager
Support and contribute to the Supply Chain network priorities of 'Safety, Team, Results'
Requirements
High school diploma, GED or equivalent
2+ years’ experience in customer facing service position, ideally in loss prevention, security or risk management
Ability to effectively communicate with associates at various levels within the company
Excellent communication and interpersonal skills
A calm head when dealing with safety and security issues
able to effectively respond and resolve safety/security issues
Proven experience where a high-level of accountability, initiative and ownership was displayed
Nice to have
Supply Chain Facility experience preferred
What we offer
Medical/Vision, Dental, Retirement and Paid Time Away