Asset Protection Agent

• Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance
• Identify theft trends by leveraging technology, reporting and surveillance tactics
• Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards
• Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems
• Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams
• Use video systems to monitor theft activity and support investigations
• Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies
• Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies
• Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store
• Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid
• Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc
• Testify in court when summoned for criminal and/or civil cases
• Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement

• The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment
• Have detailed, clear and concise verbal and written skills
• Good interpersonal and communication skills
• The ability to maintain a high level of confidentiality
• A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior
• Accountability, initiative, and a high level of ownership
• The ability to work a flexible schedule based on business needs
• Meet any state and local licensing requirements

Experience in investigative, asset protection and security procedures (preferred)

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k
• medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays
• performance-based incentives/bonuses