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We’re looking for a capable and organised Technical Co‑ordinator to join our Safer Homes team within Asset Management & Sustainability. This is a key support role helping to ensure that safety‑critical workstreams—such as fire safety—are delivered on time, to the right standard and in full compliance with legislation. Working closely with Contract Managers, contractors and colleagues, you’ll provide technical support, monitor performance, resolve issues and help maintain safe, compliant homes for our customers.
Job Responsibility:
Support Contract Managers by giving technical advice and monitoring contractor performance
Help manage and resolve issues where work or performance does not meet agreed standards
Support compliance with legal, regulatory and Hyde requirements
Make sure work is completed to Hyde standards, policies and procedures
Take ownership of tasks and queries, resolving issues quickly and effectively
Identify risks, escalate concerns and support appropriate actions
Keep accurate records, including inspections, certificates and compliance documents
Support audits, reporting and technical queries across allocated workstreams
Review quotes and work orders, checking accuracy and timeliness
Support procurement activity with technical input where needed
Help resolve customer and stakeholder complaints relating to safety works
Work closely with customers, contractors and colleagues to ensure clear communication and access for works
Requirements:
Experience in a housing, compliance or property services environment
Knowledge of housing safety requirements (e.g. gas, electrical, fire safety, asbestos)
Strong organisational skills with the ability to manage data and records accurately
Confident problem-solver with a proactive and accountable approach
Ability to work independently and collaboratively within a team
Strong communication skills with customers and professional stakeholders
Comfortable using IT systems for reporting, monitoring and compliance tracking