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Assessor-Recorder Operations Supervisor

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City and County of San Francisco

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Location:
United States , San Francisco

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

105612.00 - 128310.00 USD / Year
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Job Description:

This is a full in-person role with the potential for up to one (1) remote workday per week upon successful completion of the probationary period. Under general direction, the 4216 Assessor-Recorder Operations Supervisor is responsible for difficult, specialized and technical office support and customer service work within the Office of the Assessor-Recorder, including serving as a primary public contact person to explain important and specialized policies, procedures, and regulations. This is the supervisory level in the Assessor-Recorder Office clerical series.

Job Responsibility:

  • Supervises the work of Assessor-Recorder Office clerical and technical staff within an assigned area of activity
  • Audits work product to ensure accuracy and compliance with applicable team/section and department standards, as well as local, state, and federal laws and regulations
  • Creates reports and analyzes data relating to the team/section’s productivity and performance, as well as financial, statistical, and operational information
  • Reviews and evaluates the effect of relevant proposed and existing laws and regulations on the department
  • exercises individual judgement to interpret and explain relevant policies, regulations, and laws to employees and the general public
  • Resolves the escalated and difficult day-to-day issues raised by the public, department staff, or other entities
  • investigates complaints and recommends corrective action when required

Requirements:

  • Completion of sixty (60) semester/forty-five (45) quarter units from an accredited college or university, with major coursework in business administration, accounting or a closely-related field
  • Three (3) years of experience equivalent to a 4215 Assessor-Recorder Senior Office Specialist
  • or three (3) years of progressively responsible legal document review, researching documents and processing experience, in a county Assessor or Recorder’s office, a government agency, real estate company, title company, insurance company or law services agency

Nice to have:

  • Experience using departmental information systems, performing data entry, and conducting records management in a high-volume public service environment, including work with cashiering or transaction‑processing systems
  • Ability to follow detailed instructions, multitask, adjust to schedule changes, and operate standard office equipment such as scanners and computers
  • Experience in a public-facing role interacting with diverse customers or stakeholders
  • Experience resolving escalated customer service issues, investigating complaints, and recommending corrective actions
  • Experience supervising, training, or providing functional guidance to clerical or technical staff

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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