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Our client, a global leader in education, is seeking a highly organised and detail-oriented School Assessment Operations Administration Assistant to join their team.
Job Responsibility
Process transcript orders accurately and efficiently using internal systems and established procedures
Support schools, providing timely administrative assistance
Respond to enquiries and communicate professionally via email with schools, students and examiners
Provide general administrative support, including scanning, photocopying, document preparation and data processing
Prepare paper transcripts for dispatch and ensure confidential materials are handled and disposed of appropriately
Maintain accurate records and ensure all work is completed in line with procedures and quality standards
Prioritise workload effectively to meet deadlines during busy assessment periods
Requirements
Strong attention to detail and a methodical approach to work
Excellent organisational and prioritisation skills
Confidence using Microsoft Office applications, including Outlook
Strong written communication skills and a professional approach to customer service
The ability to learn new systems and processes quickly
A flexible and adaptable approach to work
Good numerical skills and accuracy when handling data