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Lead development and execution of analytical frameworks to assess the effectiveness of outreach, communications, digital, and community engagement efforts
Develop, implement, and analyze assessment tools, materials, and strategies designed to measure Outreach and Engagement performance and program effectiveness
Establish key performance indicators, assessment methodologies, and analytical approaches aligned with MC&FP goals, mission priorities, and engagement objectives
Analyze assessment data to identify trends, performance gaps, risks, strengths, and opportunities for improvement
Synthesize findings into decision-ready products, including reports, briefings, dashboards, recommendations, and leadership-level assessment summaries
Provide feedback and recommendations based on assessment results to support evidence-based optimization of outreach and engagement practices
Ensure assessment plan data is collected throughout the engagement assessment cycle and accurately maintained for reporting and analysis
Coordinate with program and office stakeholders to analyze results, interpret findings, and use assessment outcomes to affirm successful practices and improve future outreach and engagement
Recommend and support implementation of appropriate changes to practices, processes, and content to increase alignment with the MC&FP mission and enhance program success
Maintain scientific responsibility for the development and maintenance of specialty assessment content, ensuring consistency with MC&FP goals and analytical standards
Review and update assessment materials, records, tools, and outcomes documentation as required
Collaborate closely with internal and external stakeholders, the Strategic Communications Task Lead, and functional teams to ensure assessments advance organizational success
Requirements
Strong knowledge of assessment design, performance measurement, statistical analysis, evaluation methodology, and data-informed decision support
Ability to design assessment tools, establish KPIs, develop methodologies, and translate analytical findings into actionable recommendations
Proficiency with statistical software, data analysis tools, Microsoft Office Suite, and advanced Excel functions used to organize, analyze, and present assessment data
Strong analytical and problem-solving skills, with the ability to identify trends, assess implications, and recommend practical improvements
Ability to interpret, synthesize, and present data clearly to senior leaders, Government stakeholders, program teams, and non-technical audiences
Excellent written and verbal communication skills, including the ability to produce concise reports, briefings, assessment narratives, and decision-ready products
Ability to work collaboratively with diverse internal and external teams across communications, outreach, digital, community engagement, and program management functions
Strong organizational skills, attention to detail, records management discipline, and ability to manage multiple assessment activities simultaneously
Familiarity with state and federal standards, federal program environments, and assessment practices supporting Government or mission-focused programs
Sound judgment and ability to advise leadership on trends, risks, opportunities, and evidence-based improvements
Master’s degree in Psychology, Education, Business, Data Analytics, Program Evaluation, Public Administration, or a related field
10+ years of experience using statistical software, data analysis tools, assessment methodologies, performance measurement approaches, or program evaluation practices
Demonstrated experience developing and implementing assessment tools, KPIs, methodologies, analytical frameworks, and reporting products
Experience analyzing quantitative and qualitative data, identifying trends, and presenting findings in a clear, actionable format
Experience supporting outreach, engagement, communications, digital, community, education, public service, or Government program assessment activities preferred
Experience working with diverse stakeholders to collect feedback, evaluate outcomes, and implement improvements based on assessment findings