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This is a critical, executive-level strategic role responsible for developing, designing, and implementing robust control programs for Wealth Ops Asia North and South, providing expert guidance, and driving continuous enhancements including automation and rationalization. The role focuses on proactive risk identification, predictive analysis, and enhancing controls through automation and AI, aligning Wealth Operations with the firm's global Risk Appetite. It requires extensive experience in senior operational risk management, strong analytical skills, and excellent communication to influence across all organizational levels.
Job Responsibility:
Global Strategic Risk & Control Program Leadership: Lead the design, development, and implementation of complex, risk and control programs for Wealth Operations. Drive continuous enhancements to improve efficiency, reduce risk, and optimize capital within Wealth Operations
Advanced Risk Identification & Predictive Assessment: Direct and innovate first-line activities for identifying, measuring, and continuously assessing key risks and controls specific to Wealth Operations. Develop and implement predictive risk intelligence and scenario analysis for emerging risks and regulatory changes
Control Effectiveness: Evaluate and enhance existing controls within Wealth Operations. Lead the execution of necessary changes to strengthen controls, ensure continuous compliance, and maintain audit-readiness for Wealth Operations
Executive Stakeholder Collaboration & Strategic Guidance: Collaborate with executive leadership, Wealth Operations heads to conduct advanced risk assessments, develop mitigation strategies, define acceptable risk levels, and drive critical management decisions. Provide expert guidance for global monitoring and issue resolution
Critical Issue Management & Remediation: Lead identification of root causes of issues in Wealth Operations. Partner with control owners to recommend holistic, effective corrective actions and ensure appropriate escalation. Drive a strong control culture and proactive risk management in Wealth Operations
Executive Reporting & Influential Communication: Deliver timely and insightful updates to senior management, and various forums on Risk and Control matters within Wealth Operations. Develop compelling presentations to influence executive audiences and global regulators
Wealth Operations Operational & Compliance Risk Mastery: Possess a deep understanding of the processing risk landscape in Wealth Operations. Identify opportunities to automate controls and mitigate high-risk exposures. Guide standards and procedures to support sound operational and compliance risk management within Wealth Operations
Manager Control Assessment (MCA) Design & Governance: Design, implement, and govern the MCA framework for Wealth Operations, ensuring effective execution across all business units for Wealth Operations Asia North and South
Primary Audit & Regulatory Interface for Wealth Operations: Serve as the senior liaison for major Audits and Regulatory Examinations for Wealth Operations. Provide advisory leadership and support for internal audit reviews and regulatory exams
Requirements:
10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Expert knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Expert understanding of compliance laws, rules, regulations, and best practices
Deep understanding of Citi’s Policies, Standards, and Procedures
Strong leadership, decision-making, and problem-solving skills
Strong analytical skills to evaluate complex risk and control activities and processes
Ability to deliver compelling presentations and influence executive audiences
Strong sense of accountability and ownership, with strong results orientation
Excellent communication skills
ability to engage and inspire across stakeholder groups
Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Relevant professional certifications (e.g., FRM, PRM, CFA, CRISC) are highly preferred
What we offer:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
We empower our employees to manage their financial well-being and help them plan for the future