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Individuals in Assessment & design are responsible for developing, designing, and implementing controls programs, and providing review and guidance on robust controls design adhering to Citi’s Policies, Standards, and Frameworks. Individuals proactively identify and drive controls enhancements such as automation, standardization and rationalization including transformation execution activities. Includes first line activities for identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners to drive management decisions to operate within the firm’s Risk Appetite.
Job Responsibility:
Support the design and development of Citi's comprehensive controls program
Support assessment of the effectiveness of existing controls, identifying areas for improvement, and helping to implement necessary changes
Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
Help coordinate with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm’s Risk Appetite
Support the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
Help collaborate with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation
Help to drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies
Help collaborate with business and functions to understand the control processes and identify potential areas for improvement
Stay updated on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards
Support providing regular updates to senior management on the performance of the controls assessment and design
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Serve as trusted liaison between client segment and rest of the organization across 3 LOD (i.e., centralized controls teams, risk stripe COE, ICRM, Audit)
Issue identification/assessment/remediation, including Wealth level execution at business / country / LV level on risk appetite / controls initiatives
Escalation Lead ensuring timeliness of escalation and appropriateness of risk assessment and remediation actions
Manage lessons learned / loss capture, including root cause analysis, analysis of controls themes / trends through data
Support and lead regulatory exams tasks
Support Conflicts of Interest advisory and oversight processes
Provide guidance on Cross Border advisory and oversight
Support reputation risk identification and management programs
Oversight of risks associated with exits, exceptions, deviations, complex client cases
Requirements:
Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Nice to have:
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
What we offer:
Global benefits designed to support well-being, growth, and work-life balance
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